Delilah is absolutely amazing. She’s professional and very knowledgeable
I never received a call from D Restrepo after being transferred to his voice mail - poor customer service
Can someone please chechad a Handicap card and it is now missing
100% satisfied. Excellent service.
Thanks Maico
I appreciate that my appointment time was kept and my rep Wendy was super helpful and professional. Job done in time frame anticipated. Thank you.
Hedrick was excellent and provided great Lexus service
I was surprised that the service was completed relatively quickly. Also, I was impressed by the video of my car being inspected, and the detailed checklist of the findings showing that everything was ok.
I couldn’t be happier with Leo, outstanding from start to finish .
My wife had my car, when she experienced a flat tire. You guys were quick to help her out and I appreciate your quick response to relieve her pressure and fix the tire situation. Thank you for your professionalism.
Luis was great very efficient and communicated well!
The whole set-up is so well organized from bringing your car in for service until you leave
Sam is a great advisor. Detailed and explains answers fully.
The service was completed within a reasonable timeframe; however, the payment process has been unnecessarily complicated. I was asked to provide two personal email addresses in order to receive my invoice, which I still did not receive initially. As a result, I provided an additional email—my work address—along with information about the previous attempts. Eventually, the invoice was sent to one of my personal emails.
Afterward, I contacted John several times to arrange payment. He sent an email, but it did not include a link to pay electronically. It has now been a week since the service was completed, and I am still unable to make the payment. Despite multiple follow-ups via text and email, I have not received a response or further assistance.
Daniel is the only reason I am a JM Lexus owner
Mr Allen was a delight to work with. I appreciate Nigel’s expertise.
Thank you gentleman!
Carlos was wonderful as always
Great service representative!
Great service,Maido was prompt and professional.
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