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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4751 reviews 70%
4 star 1371 reviews 20%
3 star 140 reviews 2%
2 star 253 reviews 4%
1 star 229 reviews 3%
Review Us
Elizabeth S.
5 out of 5
11/6/2025
Maico was excellent!
Ezra W.
5 out of 5
11/6/2025
Nice job!
Roberta K.
4 out of 5
11/6/2025
Adrian is a true professional. He went above and beyond assisting me. He had great communication and made thoughtful suggestions in maintaining my vehicle for optimum safety. What a valued employee for your dealership. I also enjoyed making my appointment easily with Nancy. She is a wonderful “face” of the company.
Salvador G.
5 out of 5
11/6/2025
Excellent customer service by Leo Cisneros.
Don W.
5 out of 5
11/5/2025
I highly recommend Ryan. My Lexus transaction experience with him was excellent!
Peter L.
5 out of 5
11/5/2025
My Service Advisor was wonderful and bery informative.
Deborah C.
5 out of 5
11/5/2025
Xavier Allen is efficient, knowledgeable, and personable. He answers all my questions about my car.
Sean S.
2 out of 5
11/5/2025
The loaner car experience was terrible
Giselle L.
5 out of 5
11/5/2025
Xavier and your staff always make the service experience great.
Ellen R.
1 out of 5
11/5/2025
The paperwork was erroneous with the wrong vehicle. Therefore the prorated amt fir the battery was incorrect! I have two cars & whoever checked it in selected incorrectly. I noticed the error after paying. Chauncey corrected the error and reprocessed correctly.
Steven S.
4 out of 5
11/5/2025
Wendy was grewt
Dale M.
4 out of 5
11/5/2025
carlos has been servicing my cars for 20+ years. It’s why I stay with JMLexus.
Stephen N.
5 out of 5
11/5/2025
Great customer service with timely updates.
Raneisha H.
5 out of 5
11/5/2025
Awesome job!
Judith F.
5 out of 5
11/5/2025
Very pleasant.
Gail C.
5 out of 5
11/5/2025
Great service.
Nancy B.
4 out of 5
11/5/2025
Joe is the BEST!
Roy S.
5 out of 5
11/5/2025
Everything went well
Edgar L.
5 out of 5
11/5/2025
Mike was very professional curtious and very thorough. You have a customer for life. Thank you again Mike!!!
Heather M.
5 out of 5
11/5/2025
Brandon was awesome!

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