Wendy was very polite and professional. She made sure I was informed about my vehicle.
Well I’m a 33 year customer of JM LEXUS THERE ARE NOT TOO MANY IF ANY TIMES I AM “NOT “ satisfied with the service or I wouldn’t be such a long time customer! So yes I’m satisfied
Omar always takes care of any issues I may have. Great service.
Job well done and efficiently
Joe was EXCELLENT!!! Very professional, friendly, and efficient everything was explained clearly. Very satisfied Every service agent should take a page from Joes’s book
Joe was knowledgeable, easy to talk to and came out to my car to demonstrate a few things about my car. I appreciate his attention to detail. I will definitely ask for him the next time I need my car serviced.
Justin is both patient and kind, knowledgeable and warm. He’s a credit JM Lexus.
Adrian was polite, patient and efficient. He answered all my questions satisfactorily. He was professional and friendly. I will ask for him the next time I call Lexus for service.
Sam made me feel better about my relationship with JM Lexus again.
I will ask for him in the future.
This was my first time visiting the J M Lexus Service Center. Everything was well organized, and everyone I encountered was very friendly and helpful. I
Was there for the 25K routine maintenance for my 2024 RX350h. No problems were identified, and my car was returned to me washed, vacuumed, and in perfect condition.
Everything was excellent!
His name was not Mathew it was Isaiah
I am very happy with service that Chauncey has provided me and have the utmost confidence with his recommendations. Nada S
Joseph is an amazing Service Advisor!He consistently provides “Five Stars” World Class Customer Service! Joseph is knowledgeable regarding Lexus vehicles, personable, personable, conscientious, and goes above and beyond with customer satisfaction!
Sam was amazing and kept me updated throughout the time that my car was in service. He provided excellent service
John is my favorite service advisor. Always enjoy working with him. 10/10
Received wrong key for another car. Person after me also got wrong key. I should have been escorted to my car.
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