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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4732 reviews 70%
4 star 1367 reviews 20%
3 star 140 reviews 2%
2 star 251 reviews 4%
1 star 228 reviews 3%
Review Us
Jerome A.
3 out of 5
11/17/2025
Vehicle is a lease from your dealership
June C.
5 out of 5
11/16/2025
Wendy was knowlegeable and courteous from the beginning to end. She diligently accommodating to meet my needs.
Bruce K.
5 out of 5
11/16/2025
Your service is excellent
Sharon F.
5 out of 5
11/16/2025
Great service, Joseph was great as well. Thanks!!
Helen M.
5 out of 5
11/16/2025
My service was quick, professional, courteous, ready In the time quoted. My Service Tech was knowledgeable. He did a great job.
Karen M.
5 out of 5
11/16/2025
Daniel was excellent! Thank you!
Nikita E.
5 out of 5
11/16/2025
Ryan was very helpful efficient and provided great customer service highly recommended. Thank you Nikita E
Jean P.
3 out of 5
11/15/2025
I don't know if I should charge for a cigarette light fuse not working ?
Gregory M.
5 out of 5
11/15/2025
Working with Carlos is always a pleasure!
Douglas L.
5 out of 5
11/15/2025
I HAVE BEEN USING CARLOS NUNEZ FOR 25 YEARS AND HE IS ALWAYS COMMUNICATING WITH ME TO LET ME KNOW THAT MY SERVICE IS COMPLETE.THE BEST SERVICE REPRESENTATIVE WHO TREATS ME LIKE FAMILY!
Ignacia M.
5 out of 5
11/15/2025
Very satisfy ! Adrian was very kind. Thank you for your service. Very pleased.
Totty M.
4 out of 5
11/15/2025
Thanks ,will be looking forward to that
Raymond H.
3 out of 5
11/15/2025
Joseph is the absolute best. I may get more repairs just to hang out. Great Service!
Nojan E.
5 out of 5
11/15/2025
Wendy was amazing
Jeanette D.
5 out of 5
11/15/2025
Me Allen is competent, friendly and respectful. - a fine representative of JM Lexus
Linda S.
4 out of 5
11/15/2025
I find John to be extremely honest about what needs to be done with the vehicle. Sorry to say I can't say that about all your employees!
Melenda K.
5 out of 5
11/15/2025
Luis is always pleasant, professional, friendly and explains everything throughly.
Jose A.
5 out of 5
11/15/2025
Will do
James V.
5 out of 5
11/15/2025
Wendy was phenomenal! She was efficient, knowledgeable, friendly and totally dedicated to my needs and satisfaction! I give her 10 stars!
Paula V.
4 out of 5
11/15/2025
It was a crazy part that needed replacement with lots of labor involved but we did it and happy to have a technician do it that knew what he was doing!

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