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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4732 reviews 70%
4 star 1367 reviews 20%
3 star 140 reviews 2%
2 star 251 reviews 4%
1 star 228 reviews 3%
Review Us
Barbara S.
5 out of 5
11/15/2025
Chauncey Levy was great
Steven G.
4 out of 5
11/15/2025
Brandon is great.
Melissa C.
4 out of 5
11/15/2025
I can not overly emphasize that working with Joe in service has made all my future choices as to why I will come back to not only service my vehicle but purchase another Lexus just because of the professionalism he has proven to me and the kindness
Diuglass W.
2 out of 5
11/15/2025
She wasn’t really helpful
Liza H.
4 out of 5
11/15/2025
John has been my service advisor for years……The best!
Michael B.
4 out of 5
11/15/2025
Adrian was great on top of it called me w updates etc.
Bola O.
5 out of 5
11/15/2025
Justin is awesome and very professional
Caron H.
5 out of 5
11/14/2025
He was very helpful with my 1 year service. And it was done quickly
Andrea R.
5 out of 5
11/14/2025
Happy with the service!
Sherri S.
5 out of 5
11/14/2025
Quick and easy! Always a great experience at JM Lexus!!
Dominick C.
5 out of 5
11/14/2025
Great
Howard K.
5 out of 5
11/14/2025
John stayed at work until my jobs were completed, which finished at later than 5:45. His involvement was truly appreciated by me.
Elizabeth K.
5 out of 5
11/14/2025
Justin was great very happy with service Thank you
Juna C.
4 out of 5
11/14/2025
I had an outstanding experience thanks to John. From the moment we started, he was warm, welcoming, and incredibly patient. His attention to detail and genuine kindness made me feel well cared for. It’s rare to come across someone so dedicated to providing exceptional and friendly service. I sincerely appreciate everything he did.
Marie P.
5 out of 5
11/14/2025
My advisor Daniel whittiinham has been a great advisor and he is doing an excellent job @ Lexus . I would always recommend him for other customers.
Richard W.
2 out of 5
11/14/2025
Submitted a message which never got sent
Stacia C.
5 out of 5
11/14/2025
Great service, second to none. Great experience overall on the phone in person and with the service technicians.
Janice S.
5 out of 5
11/14/2025
So thankful for Omar going above and beyond helping us with services needed.
Michele O.
4 out of 5
11/14/2025
Been coming to Xavier for years...he is the best
Eleanor S.
5 out of 5
11/14/2025
Joseph is great!!! Thanks so much for!

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