Omar gave the best service . Amazing customer service all around .
First time I have serviced my new car. Great experience. Delilah was professional, courteous and a pleasure to work with. In and out quickly which was a big plus.
Sam did a great job. I was on a schedule and he called me as soon as the vehicle was ready and had all my paperwork and key at hand as he saw me coming back in. My first visit to JM Lexus Service and Sam made it turn out well.
I do not do surveys on the internet in order to reduce my exposure on the internet. I am extremely satisfied with the way Shedrick handled all my visits. Today was good, my car sounded better and was much smoother after the visit. Thank you.
I was extremely pleased with Xavier and the service.
Knowledgeable and friendly.
John was absolutely wonderful
My friend Shedrick steven master tech Steven always provide the best excellent customer service and knowledge of the current condition of my Lexus, greatly appreciated
It wasn't Diego. It was John. There was some confusion when I first arrived and was in the restroom, I then waited 25 minutes and had to track him down. He tried to call, but I think reception in your waiting area is bad. If a rep knows a customer is there somewhere, they should check more often.
Otherwise, the service was good. John was helpful in answering my questions after the service
Complicated. Please call me. I am a lifetime Lexus owner and just paid ov $4000 for a simple battery issue. (RX450h)
Ricardo P
I had a windshield replaced in your collision center in September and I had a back up camera that was missing it’s directional guide lines after the service. I brought my car in before my service appointment at 2:30. James was phenomenal and made the correction and showed me how to adjust the different choice options. I was early for my 2:30 appointment and the team accommodated me earlier than scheduled. Carlos ~ Leo exceptional team members. ????????
Wendy is the best! I highly recommend her! Very knowledgeable and efficient.
Always a pleasurable
Experience with JM LEXUS
Thanks as always, Carlos! You are a class act!!!
As always everything and everyone was great! Chauncey was terrific! He addressed my needs and was extremely helpful and pleasant!
Excellent service as always!!!
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