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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4732 reviews 70%
4 star 1367 reviews 20%
3 star 140 reviews 2%
2 star 251 reviews 4%
1 star 228 reviews 3%
Review Us
Estelle F.
5 out of 5
11/22/2025
All went well and was smooth. Thanks Wendy.
Norma C.
5 out of 5
11/22/2025
Very pleasant young man. Courteous and works well with the customer. Answers questions well
Harold K.
5 out of 5
11/22/2025
Shedrick was professional, knowledgeable and efficient. I left very satisfied.
Rosalie B.
4 out of 5
11/22/2025
Michael was very professional and seems like a very warm individual. I hope to be able to work with him again in the future
Martha V.
5 out of 5
11/22/2025
Wendy is very professional, delight to work with.
Mark B.
5 out of 5
11/22/2025
Mike was amazing! I will deal with him every time I need service.
Lisa J.
4 out of 5
11/22/2025
Wendy was amazing! This was my first maintenance appointment and my first time meeting Wendy and she went above and beyond and got me in and out of there. She was very busy but made it all look effortlessly…
Marvette G.
5 out of 5
11/21/2025
Justin was amazing and very attentive with my car needs.
Jack K.
5 out of 5
11/21/2025
Leo did an awesome job job He’s super supervised every step of the work that needed to be done and I am so pleased. I will definitely return to see him. Thank you
Diane H.
5 out of 5
11/21/2025
Joe went over and above to make sure I was satisfied! Thank you for the efficient, attentive service!
Patricia M.
5 out of 5
11/21/2025
Excellent service provided by Joe. Glad we had our car serviced by Lexus.
Lynn S.
5 out of 5
11/21/2025
Joe did a great job with my service visit.
Kesner D.
5 out of 5
11/21/2025
I had a great experience, I was provided with excellent service.
Adriana G.
5 out of 5
11/21/2025
Service was excellent very happy with my experience!
Norman S.
5 out of 5
11/21/2025
Very short waiting time. Daniel very helpful and accommodating.
Bertine P.
5 out of 5
11/21/2025
None
Janell A.
5 out of 5
11/21/2025
None at this time
Herbert B.
5 out of 5
11/21/2025
Adrian was great!
Norman B.
5 out of 5
11/21/2025
John was very helpful and I appreciate working with him. Norman B
Ava H.
4 out of 5
11/21/2025
I had an outstanding experience with my service advisor, Shedrick Anderson, at JM Lexus. He was professional, attentive, and went above and beyond to make sure everything was handled smoothly. His clear communication and genuine care made the whole process stress-free. Truly exceptional service, thank you, Shedrick!

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