5star Service by Luis. Very good experience all around. Thank you.
It was a great experience
I enjoy coming to JM lexus location. Compared to the north miami one , service at JM is exemplary.
Wendy Fermin is thorough, professional and caring.
Her attention to detail and customer service is outstanding.
I picked up my new car on Wednesday and immediately noticed a vibration while driving in the highway. On Friday I came back to the dealer and went to service without an appointment and was assigned to Sam Lamas. He couldn’t have been nicer or more professional and efficient. He took me in right away and within a couple of hours resolved the issue. He kept me continually informed of the progress and was pleasure to work with.
I will definitely reach out to Sam for any future JM Lexus service.
Steve Max
****-****-xxxx
Completely satisfied with my the professionalism of Daniel and promptness of the service
Ryan gave us quick, responsive service and took care of our questions and requests.
I only want Muahael Juan for my service advisor. I was pleased with the service
My service agent Wendy, was pleasant, courteous, and knowledgeable. She let me know throughout the service how far a long my car was in completing service. I highly recommend her as all who get a chance for Wendy to be their agent. Excellent employee.
Justin made my service experience exceptional. He was professional, efficient, and genuinely kind throughout the process. I truly appreciate the level of customer care he provided.
As usual, Ryan and Karen were the ultimate professionals
Mr Luis Sierra, he’s a good person and knows how to take care the customers and how to treat customers. May God continue to bless him keep him safe, give him more acknowledgment. I appreciate your service.
Every time that I deal with Xavier, it’s always a pleasure. I love his customer service and his attention to detail when I ask questions that need answering. I think you guys should promote him
Windy was great
The service center did not turn off the service needed message on my dash board.
How can I turn it off?
Xavier was friendly and professional. He was fine to answer any questions I had and his service was above and beyond. I would recommend him to others as well.
Will continue to be a loyal customer!!
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