Leo very Professional and Satisfying every time.. knowing you in good hands..
Luis was very helpful and communicative. He is a pleasure to work with.
Chauncey has been my service guy for awhile at JM he is terific.
Dori'
Xavier was great. He got me in and supplied a loaner so I could still make it to my granddaughters birthday party. I didn’t even have an appointment since my flat tire was unexpected. Everyone was so friendly and nice from check in to check out.
Sam and MJ were extremely helpful today. Thank you for scheduling our Lexus , at the last minute , for a routine check & inspection .
Sincerely, Bob & Vicki Morency
Wendy Fernin gave excellent service and went beyond the call of duty to solve my car's issues. Thank you Wendy. She is a valuable asset to the Lexus team!
Michael was great. I would say it’s probably the worst car wash anyone ever gave me. But all else is good. Thanks, Howie B
Very pleasant and professional
Shedrik did a great job from the minute I got in touch with JM Lexus he explained every step of what needed to be done to replace the defected battery. And the replacement and changing the filters was done in timely manner and was completed in one day. I really am satisfied completely with his service.
Joseph is excellent. I’ll be in touch for next service directly with Joseph.
Justin was great per usual.
Always a pleasure to work with Joe, who is a true professional.
Sorry there were no pastries in the waiting area on Sunday.
It’s always a pleasure working with Chauncey. He is very professional, approachable and provides great customer service.
Thank you Chauncey for all that you do to make your customers feel at home.
Sophia B
Although I received a loaner car, after 7 days the service advisor advised me they could not replicate the shifting when the engine is cold. If assuming this is just how the car shifts, with proper attention my car should have been done sooner than 6 days.
I look forward to being contacted by the courtesy car supervisor and the Service Manager to discuss highs and lows of the experience.
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