Isaiah did an outstanding job.
My tires are different. Although you rotated
them, i fear the tires were replaced as the ride is rougher like an older car. My car rode very dmooth prior to your service
Iris S
Wendy was efficient, patient , and very kind… very professional in a welcoming way..
Sam is the absolute best. 10/10!
He has excellent customer service skills and he really cares about the whole service experience.
Adrian went above and beyond to ensure I was taken care of. People like him are why I purchased a Lexus and will continue to do so in the future. Only thing I’d improve is having more of him. Job well done!
As part of my 10,000 mile free service, it was determined that I needed new tires ????. I agreed to the recommended tire replacement, balancing and four-wheel alignment for a total of $3200. I appreciate these tires wear out quickly, but was a bit disappointed that they only lasted 6500 miles.
I realized on my way home that the steering wheel is slightly off center when going in a straight line. I mentioned this to Leo my service advisor and he was happy to arrange an appointment to bring it back to correct this. It is not so annoying that I am willing to spend half a day up there to correct it. We can address it at the next service. I am interested in an appraisal for this very unique vehicle as I will be selling it mid next year. I am moving out of the country.
Great experience with Adrian.
Joseph was excellent!
Upfront, honest and patient!
A true asset to your company!
Michael Jean was very, very nice supportive and everything. I think him very much for his service may Michael and Jim Lexus have a pleasant holiday. God bless thank you.
Xavier was a pleasure to work with. I’m super impressed with the speed and efficiency of getting my car taken care of. He also let me know about different services you provide and I am scheduling a detail in the near future - thanks!!
Excellent service! William was great!
Xavier did an excellent job handle my service. Quick and efficient.
You make it easy and comfortable. Thanks
Leo was extremely helpful
Very helpful, courteous, efficient.
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