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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4732 reviews 70%
4 star 1367 reviews 20%
3 star 140 reviews 2%
2 star 251 reviews 4%
1 star 228 reviews 3%
Review Us
Richard G.
4 out of 5
12/21/2025
Great. Service
James B.
5 out of 5
12/21/2025
Yes very happy. I like m Lexus,
Joseph S.
5 out of 5
12/21/2025
Joseph S
Rhonda K.
5 out of 5
12/21/2025
Justin is very people oriented and is highly qualified as a Consultant at Lexus. Can only recommend him.
Linda M.
5 out of 5
12/21/2025
Very happy
Ping-Chang C.
5 out of 5
12/21/2025
Very satisfied
Mo V.
5 out of 5
12/21/2025
Very nice. Thank you!
Alexis D.
5 out of 5
12/21/2025
Prompt and efficient service. Brandon was very professional. Thank you
Shawn G.
5 out of 5
12/21/2025
JM LEXUS…Amazing service like always!
Roberta S.
4 out of 5
12/20/2025
Your One Contact Policy is Amazing and Adrian Todd was Top notch. I relaxed and waited and left in an expeditious manner. Service at it's Best
Pamella A.
5 out of 5
12/20/2025
I always get very good service when I come in for maintenance. Thank you
Barbara Sue.
5 out of 5
12/20/2025
Excellent service. Very helpful
Jean P.
5 out of 5
12/20/2025
Job well done
Denise L.
5 out of 5
12/20/2025
Well done Lei
Elaine S.
5 out of 5
12/20/2025
Professional and efficient
Allan R.
5 out of 5
12/20/2025
Chauncey is polite, courteous, knowledgeable and competent with excellent communication skills. There is nothing else to be said or improved upon. If anything, Chauncey should be training new hires.
Bettylin N.
4 out of 5
12/20/2025
Delilah was very helpful and informative. She kept me updated on every step of service and promptly notified me once service was completed. Very likely to request her as my service manager if ever my regular Cedric is out from work for any reason.******
Rick M.
4 out of 5
12/20/2025
Wendy was great to work with. She was everything we expect from a JM employee.
Candace P.
5 out of 5
12/20/2025
Omar was great! Answered all my questions, kept me updated with any changes and as always friendly and professional. Always a pleasure to work with
Jessica F.
5 out of 5
12/20/2025
She was extremely courteous and helpful. Provided excellent service.

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