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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4719 reviews 70%
4 star 1366 reviews 20%
3 star 140 reviews 2%
2 star 251 reviews 4%
1 star 228 reviews 3%
Review Us
Mitch S.
1 out of 5
12/22/2025
The amount of time I spent sitting there for the service was way too long and not much was done to my car. I would rather pay to have a dead locally with much less time. The waiting room to sit is not very nice and there's not even an option to buy a little snack after sitting there that time
Martha R.
5 out of 5
12/22/2025
Joe is the best advisor , always doing great job … he’s definitely a rock star !!! ⭐️????????
Adrienne R.
5 out of 5
12/22/2025
Joe made the entire process easy andseamless from beginning to end. He rocks!
Pauline H.
5 out of 5
12/22/2025
Joe is a great person who shows patience in explaining everything in detail. So uplifting and make me smile. Just a great guy!
Allan W.
5 out of 5
12/22/2025
Chauncey did a good job.
Marie M.
5 out of 5
12/22/2025
From the moment I drove up, the employees greeted me with warm and attention. I continue to be impressed by the service at JM every single time I am there.
Richard G.
4 out of 5
12/21/2025
Great. Service
James B.
5 out of 5
12/21/2025
Yes very happy. I like m Lexus,
Joseph S.
5 out of 5
12/21/2025
Joseph S
Rhonda K.
5 out of 5
12/21/2025
Justin is very people oriented and is highly qualified as a Consultant at Lexus. Can only recommend him.
Linda M.
5 out of 5
12/21/2025
Very happy
Ping-Chang C.
5 out of 5
12/21/2025
Very satisfied
Mo V.
5 out of 5
12/21/2025
Very nice. Thank you!
Alexis D.
5 out of 5
12/21/2025
Prompt and efficient service. Brandon was very professional. Thank you
Shawn G.
5 out of 5
12/21/2025
JM LEXUS…Amazing service like always!
Roberta S.
4 out of 5
12/20/2025
Your One Contact Policy is Amazing and Adrian Todd was Top notch. I relaxed and waited and left in an expeditious manner. Service at it's Best
Pamella A.
5 out of 5
12/20/2025
I always get very good service when I come in for maintenance. Thank you
Barbara Sue.
5 out of 5
12/20/2025
Excellent service. Very helpful
Jean P.
5 out of 5
12/20/2025
Job well done
Denise L.
5 out of 5
12/20/2025
Well done Lei

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