JM Lexus Auto Repair Service

Leo is Great

It was a pleasure working with Mr Daniel. His knowledge was very appreciated and my questions and concerns were addressed appropriately.

Great job

Daniel is an exceptional example of a JM Lexus service associate. He clearly explains all aspects of the vehicle service experience.

I drive pass Pembroke Lexus to come JMLexus which is definitely out of my way. I do this because I’m very satisfied with JM Lexus service. Thank You

He has great customer service skills and he is very polite. Making sure you get in and out in a reasonable amount of time.

I’m not sure what part Diego played in servicing the cat. My Service associate was Omar Maeda. The service was excellent as usual.

Joe S. Was and always has been the most professional associate I’ve had the pleasure of working with. Joe takes care of every little detail, is one that goes beyond the normal customer service rep. He treats me like a family member and makes sure everything I have questions about are answered~ and takes pride in his work Mary (Mimi) Milton.

The service was great. I especially love the amenities and the waiting area. You guys really thought of everything. Thank you for providing an exceptional service.

Omar is always awesome.

We have bought two cars from JM Lexus and get them regularly serviced here. I have always been impressed by the quality of service provided.Today for the first time I felt how indifferent the attitude of the manager was. Once the servicing was completed and I was handed the keys, I found that the car was dirty. I walked back and told the manager that the car wasn't washed. He turned around to say," No it has been," I had to tell him No it hasn't. He walked out with me and asked folks around to wash the car. To his surprise he was told that the car wash was broken. He turned around and told me that I could stop by another time to get the car washed. Seriously!! My question is would you guys ever sell a dirty car to anyone? If not why would you treat the servicing customers differently. Honest request is not to question the customer. I was very sad to get such a service.

Thank you

She was very professional, kind and patient

Was fantastic service

John Nahar was booked. Glad to try Chauncey as my adviser today . great smile and was very professional. ????

As I have stated. JM I my dealer and where I will take my investment for maintenance. Leo Cisneros is awesome, and so was my experience

He was delightful and got us out in the quickest way possible. a+

Great service and attention by Michael Juan. Ty

John always delivers a great service experience.

Excellent service & advice