Purchased a 2024 Sante Fe with Bluelink not connecting; Crossroads asked to schedule follow up appt to get it fixed and connected. Then charged $95.87 for the software update that should have been part of the point of sale process or covered under warranty. Bluelink fixed, but cost should have been on dealer, not customer.
Very professional and efficient service,
Thanks to the team!
It would have been nice to have a little better communication of what was happening to my vehicle while it was there.
I really appreciated his help and attitude.
I was extremely well taken care of! I’m brand new to the state of Colorado and to the city of Fort Collins and had a great deal of anxiety, making my first trip to your dealership. But it worked out so well, and everyone was so gracious and so nice it really made my day!
Great speedy service. I will be turning my car in at Crossroads when my lease is up in March 2027….and I expect a better deal than I got in Aurora on a new one! My sweet heart leased one for $100 less than I’m paying and I expect the same next go!
Kristine was knowledgeable about the work needing done. Very froendly and personable. She is an excellent service rep!! This is an outstanding dealership. All my work on the Santa Fe has been done here where I bought it back on March 8, 2019.
Thank you for a great experience.
Great information and service
Thank you. Service was quick and great.
Dylan gave me background information on my issue. Helped me better understand. I like my Tucson but it is way more electronically sophisticated than I am used to. Dylan gave me great background info.
I sure do appreciate the fast, professional, friendly service. In and out in one day, Thank you, Dylan and Crossroads Hyundai. They also did a complete vehicle inspection, at “no charge”. Outstanding. Thank you for keeping my Palisade on the road. Joe.
Dylan was very helpful and knowledgeable
I took my car in for a recall, which ended up being a larger job than first thought. Brett and all of the service team were super professional and patient with the process. They provided a loaner, that without, I couldn't transport my special needs daughter. I am thankful for Brett and his entire team!!!
My car looked beautiful after the detail. Thank you!
Wish you guys did a car wash after the service!
Brett was able to get me in before my appointment without a hassle and was very informative. Great customer service.
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