Crossroads Hyundai of Loveland Auto Repair Service

Brett was able to get me in before my appointment without a hassle and was very informative. Great customer service.

4 grand for simple things a quick lubewill do for 600 is unacceptable. Ive already gotten the 2000g if not more of parts that was recommended to me for 600$. This is solely for the management team to hear because this is just unrealistic to expect someone who barely gets by, like alot of people, to pay 4 grand for simple matinence. And to be charged 125$ to be told what I’ve already known, 125$ to just have someone look at my car and drive it not even take off any door paneling or have a real in depth inspection, feels unjustified and makes me very unsatisfied like I payed to hear what I already know. Now please do not misinterpret my dissatisfaction with the prices and decisions made by management as me being discontent with the service provided by the techs. I am very satisfied with what they did do and how well they handled my car, as well as the friendly ness and help/ explanations from Cecil.

Friendly, helpful and very easy to interact with.

I will for sure. Thanks

Kristine was an excellent service rep and explained upcoming services I should also plan on and why.

Kristine, at the service desk was very helpful.

All staff were very courteous and pleasant to work with.

This is nothing against Cecil, but a wash and vacuum would be greatly appreciated with service. I believe I was actually told that was included by my salesman when I leased the vehicle ????

Great service as always expected. Super nice team including Cecil who has always been above and beyond even when I show up unannounced has always been helpful and in a timely manner

All my concerns were satisfied

Dylan explained all service did and answered all my questions related to my EV.

Kris was great!

Very quick service and a polite / professional staff.

She explained everything very well and was friendly and enthusiastic.

Thank you!

I appreciate Dylan showing me how to lock & unlock the doors using the pad on the door handle!

Dylan was great. Answered all my questions and was very helpful

My job is not done yet but Cecil was wonderful. My car looked so nice when they gave it to me. I am in love with my car.

I would like to get an oil chsnge without having to wait over two hours when i make an appointment.

Your service was complete & all of our questions were answered