When I would come in for service you would check the car out and let me know if something needed my immediate attention. In the past you did it every time and for some reason today 6/11/36 you just sent me on my way. I called was told Seth would call me in 30 minutes didn't happen. I would like to know what's happening with my car.
Thank you
Robin N
Great communication and friendly service!
I had myoil changed & tires rotated. My “maintenance reminder-other” is still on. How do i reset it?
Not all if the service department stands up to the reviews I read online. I chose your dealership because you advertised that you were the best in service. Well, I am afraid that is not true at all. The people I came in contact with were not professional, and I would consider some rude. I was totally surprised how I was treated. I really did expect something completely different by what I read.
I also didn't get one of the reasons why I brought my car in for fixed. I told them I was going out of town, and I would leave it for a few days of they needed to fix it. It was absolutely apparent that the noise I heard was still there, and even worse when I picked my car up. Unfortunately, I was out of time that day. I had much to do and pack my car for my trip.
I am out of town for two months, I have trouble with the heat, so I will probably have to wait until I get back to take it to someone else. However, I would listen to how they talk to people and how they represent your company. No one smiles, or acknowledge you, and so on. This is not how you treat customers. Thank you
Jaclyn is doing a great job.
Service department is awesome. I take my vehicle in there every time it needs something major like an oil change breaks the etc
This is my fifth Nissan. I haven't droven anything else love these trucks.
There is a known problem with the smart charger causing battery drain. This should be a recall and not a $1500 job. Unfortunately I had to spend $200 of my hard earned money to diagnose it.I was able to fix the problem myself by unplugging the smart charge cable from the battery. Problem solved. Nissan should do better.
Excellent as always. Good job
I am very satisfied with the service I get at Nissan!! Jackie is very nice and knowledgeable!
Still need to find rattle
Three and a half hours for an oil change and tire rotation is too long. The last dealership (Toyota) usually took about 2 hours. Your service department seemed a bit out of sorts.
It should not take a 1.5 hours to do a schedule oil change. But other than that it was good.
2 1/2 hours for just an oil change. I had an 830 appointment and it was 11 when I got out of there.
I was completely satisfied with your service and I think everyone for a job well done.
Wolf, James, all were absolutely wonderful. I’m really thankful I went there
Everything was great Had no problems with anything we were getting done Everyone was very nice to me and the wife
Arrived early, and they took my car on in.
Justin was very nice.
Everything was taken care of, and the car was returned to us with a clean exterior and window shield!
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