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Real Reviews From Verified Customers

Service Center Review Summary

5 star 393 reviews 60%
4 star 117 reviews 18%
3 star 27 reviews 4%
2 star 52 reviews 8%
1 star 63 reviews 10%
Review Us
Michael C.
5 out of 5
6/19/2025
Jaclyn was a pleasure to work with and kept me up to speed on my car's repair progress in a timely fashion. A+++ Service
Tammy B.
5 out of 5
6/19/2025
Jaclyn Musser was very friendly and courteous. She helped me out and was able to explain the service provided and answer all the questions I asked of her. She made my experience a pleasurable one.
Martha B.
5 out of 5
6/17/2025
Good job
Tyler M.
5 out of 5
6/17/2025
The job was done!
Kelly R.
4 out of 5
6/17/2025
It was my first experience having my car serviced. Everything went fine.
Kenneth L.
5 out of 5
6/17/2025
Thank you!
Paul G.
1 out of 5
6/17/2025
Issue with the vehicle wasn’t corrected and selling me other services seemed more important. I’m fully aware that business growth is predicated on new sales however the existing issues should be resolved first.
Henry R.
4 out of 5
6/16/2025
Oil. change all O K.
Larry C.
5 out of 5
6/16/2025
None. Just to say thanks. Did a great job.
Ashley R.
5 out of 5
6/14/2025
Great team working there.
Kya D.
1 out of 5
6/14/2025
My tire pressur3 was low and I did not received a check list for my service explaining the tire tread fluids filled etc.
Teresa C.
1 out of 5
6/13/2025
I did not get kept informed of what was happening with my car and they just emailed me the checklist and gave me paper to checkout. I am used to them coming out and asking me if something on the list I won’t done. I did not even see the email till I got home. Then I had to return to the Nissan dealership because of an issue with my cabin air filter, there was not very good communication
Patricia C.
4 out of 5
6/11/2025
Glad they had the part the day I needed it and replaced it quickly.
Barbara A.
4 out of 5
6/11/2025
The only bad thing was our wait time was 3 hours. We've never had to wait like that before. We are loyal **** Smith customers
Nancy C.
5 out of 5
6/9/2025
Robina was great and very pleasant to work with.
Antonio R.
5 out of 5
6/7/2025
Great customer service she went over the things that I need to be done to my SUV
Evelyn T.
5 out of 5
6/6/2025
I appreciate him taking such good care of my vehicle and putting on my new tires.
Lawrence S.
5 out of 5
6/6/2025
Jaclyn was very friendly and handled the whole procedure very well.
Lara M.
4 out of 5
6/6/2025
She was very nice. She called us several times to let us know about additional things that needed to be done to the car. Just really nice and thorough.
Donald P.
5 out of 5
6/6/2025
Robina Caulder was very pleasant and helpful.

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