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Real Reviews From Verified Customers

Service Center Review Summary

5 star 418 reviews 60%
4 star 123 reviews 18%
3 star 30 reviews 4%
2 star 58 reviews 8%
1 star 73 reviews 10%
Review Us
Debra P.
5 out of 5
10/9/2025
Service has improved so much since Justin is there. I was in and out in an hour and they even washed my car which they have not done in a long time. Very impressed
Nikka D.
5 out of 5
10/9/2025
The staff was courteous and professional. They made me feel valued as a customer.
Olga R.
5 out of 5
10/8/2025
Great service
Mark W.
5 out of 5
10/8/2025
Great service as always
Kathy R.
5 out of 5
10/8/2025
Very satisfied! Helped me tremendously
Sandra R.
5 out of 5
10/8/2025
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Markell J.
5 out of 5
10/7/2025
Thank you for such a great service. Robina Caulder did anabsolutely amazing job. I felt comfortable throughout the entire process with her. Again, thank you!
Kenneth B.
5 out of 5
10/7/2025
Very knowledgeable and helpful
Debra J.
5 out of 5
10/7/2025
Service was fast and efficient. All staff very friendly
John O.
5 out of 5
10/4/2025
Timely service and friendly staff
Paula G.
5 out of 5
10/3/2025
From star to finish, great customer service. Did the intended job plus the 26 point inspection. Thank You
Champayne S.
5 out of 5
10/3/2025
Services were great. Robina our advisor did an excellent job at informing us on what was going on with the Sentra the entire time. 100% satisfied
Cynthya G.
4 out of 5
10/1/2025
job was not completed
Jeffrey A.
4 out of 5
9/29/2025
I thought everything went very well. I did think the battery service was over priced but otherwise all was fine. I thought Jaclyn was easy to work with, very professional and efficient. Thanks
Paul B.
5 out of 5
9/27/2025
No comments
Judy N.
3 out of 5
9/27/2025
Was told I need expensive repairs that arent needed per a second opinion
John R.
4 out of 5
9/27/2025
Came in for tires and was helped right away. Tires were priced right and in short time, about 1 1/2 hours, all four were balanced put on the car and the front end was lined up. Great service and friendly folks is the reason I continue to bring my Nissan to **** Smith Nissan Lexington.
Patsy J.
5 out of 5
9/27/2025
It was nice to deal with one person only!
Monica A.
5 out of 5
9/24/2025
Always a great experience at **** Smith Nissan of Lexington
Wayne C.
4 out of 5
9/24/2025
I was never more informed about my car or where it was or what it needed . Great service writer. She showed honest care and compassion for me and my overall needs making sure I would get the extra care of a drive belt my car needed to keep it safe.

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