They were very professional.
I want to tell y'all Ms Rabina done a 5 star job . She met in in the parking lot when I drove up . Every time I called she answered the phone except the day she was off Friday. When I brought the car back she met me out side again showed her concern and said she would get it figured out. She kept me updated on her finding and got my car done a day earlier. This young lady is who will keep your customers coming back . Thank you
My experience with the service department was excellent from start to finish. The staff was professional, friendly, and kept me informed throughout the process. My vehicle was serviced in a timely manner, and everything was explained clearly. I felt valued as a customer, and I wouldn’t hesitate to recommend this dealership to friends and family. I’ll definitely return for future service needs.
Robina did a great job, was very communicative and provided guidance and follow up timely and accurately
Robina was very helpful and courteous. Fantastic visit, Thanks
They did a great job fixing my car Thank you all so much
Justin was very professional handled everything greatly .
Your service was fast, efficient, and your people extremely courteous. Thank you for a fine experience.
Everyone was extremely helpful, very polite and attended to me quickly.
We have purchased 7 Muranos and 2 Titans from **** Smith since 2008, and we have had excellent service most of the time. Today, I arrived exactly at the time of our appointment to replace four tires, balance, etc. It was exactly THREE hours later before it was ready. I had advised that I would be waiting but, unlike numerous times in the past, no one advised me of the status at ANY point until it was ready. I am NOT hard to please, but sitting in the dated waiting room for three hours does not constitute good service.
Always pleased with the service dept
Justin Musser always does a good job.will continue to use them.
Very professional and knowledgeable. Did not have appointment but worked me in and out in a decent amount of time.
The staff were very friendly. The service items on my SUV were performed quickly. The whole experience was pleasant.
The service was thorough and excellent … but they didn’t wash the car this time! Guess I’ve gotten spoiled.
Jaclyn did an awesome job!
You have lost a loyal customer for a dumb new policy of charging a 3% fee for using a charge card!!!! I have two cars serviced at your dealership but will never bring them back again!!! Your ownership group should be ashamed of there selfs.
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