i was told my car was finished at 4:20 and i got to the shop at around 4:50 and it wasn’t finished and i didn’t leave till after 5:20.
The whole service experience was top notch.
I'm glad I brought it to you because you identified the problem and fixed it.
Jaclyn is great to work with !! Very professionl, informative and helpful. I hope to continue working woth her.
I've already left a review on Google. Thank you for being a REAL Nissan service station.
Unknowning to me, my daughter had her oil changed two weeks ago. You would think your mechanics would recognize this. Instead they charged me for a service we didn't need then tired to upcharge us on additional services of $2600. I have no trust in this service department to do the right thing
I was impressed with her knowledge about my truck. She is a very positive reflection on **** Smith Nissan.
Jaclyn did a good job of explaining the details of what was fixed on the vehicle. Even though there was a small issue with a scratch in the car wash she was honest and upfront. Also had a plan to correct the issue.
I appreciate the honesty and look forward to working with her in the future.
I was scheduled for an oil change at 8:30am Monday morning. My vehicle wasnt taken back until at least 8:45-8:50. It took2 and a half hours for an oil change. This is unacceptable.
OUTSTANDING SEVICE….
Ms Jaclyn ant entire team.!!!
One heck of a team…..
The best Nissan dealership in
South Carolina bar one.
Friendly, professional and courteous service
The service y'all provide is consistently excellent.
Right now i dont trust my engine to take long trips because you didnt pull oil pan to check bearings so we dont know how much they are breaking down you gave us more warranty but it could blow up at anytime ive bought several nissans over the years and been very satisfied but not this one because nissan has not fixed the problem they just gave more warranty.
Jaclyn conducted herself as a true professional. She had knowledge of my vehicle and its history. I was kept me up-to-date with the service procedure and all necessary future maintenance requirements.
Service was quick and service person extra nice.
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