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Real Reviews From Verified Customers

Service Center Review Summary

5 star 393 reviews 60%
4 star 117 reviews 18%
3 star 27 reviews 4%
2 star 52 reviews 8%
1 star 63 reviews 10%
Review Us
Mary L.
5 out of 5
10/30/2025
Very good service!! Thank you
Deborah M.
5 out of 5
10/25/2025
Great job
Greg M.
1 out of 5
10/24/2025
Brought my car in for a brake job and to have checked for a knocking noise. They told me that it needed front wheel bearings and a new transmission. I assumed that the transmission was the source of the noise. After paying the difference that extended warranty wouldn’t cover(I realized I am responsible for the brake job cost) my car runs ok but is still making the noise and it is getting louder. I am not satisfied with the service.
Mary F.
5 out of 5
10/24/2025
Please with the way everything was handled. Thank you. Ms. Robina.
Edward S.
5 out of 5
10/23/2025
Robina provided great service! Thank you for everything.
Donna K.
5 out of 5
10/23/2025
Customer service was great.
Johnny T.
5 out of 5
10/22/2025
Great experience getting scheduled and getting my teuck in early for service.
Tom S.
1 out of 5
10/21/2025
Please don’t. It’s not worth it. I will be going elsewhere for my service needs in the future. Extremely disappointed that I paid $450 just to have a battery installed in my car. Ridiculous!
Joanna A.
5 out of 5
10/21/2025
Thank you very much. Great job!!!
James G.
1 out of 5
10/21/2025
Do not like the "additive" upgrade scam. If the oil you are selling requires a $40 additive, you need to change oils. If it is not required, then it is a scam, pure and simple. Explanation was not clear about additive. Fortunately it was removed from bill after my complaint.
Alexis S.
5 out of 5
10/21/2025
I thank Robina at Nissan of Lexington for providing superb customer service and taking care of my new whip.
Leah F.
5 out of 5
10/20/2025
Robina always takes good care of me! She provides first class service!
Larry C.
5 out of 5
10/20/2025
They did a great job. Kept me informed throughtout. Larry C
Mary S.
5 out of 5
10/18/2025
Good experience
Edward B.
5 out of 5
10/17/2025
Robina was very informative and made me feel very comfortable. She is also very personable and is very beautiful.
Clayton C.
5 out of 5
10/17/2025
Robina was very nice. Excellent customer service!
Steven I.
5 out of 5
10/17/2025
No complaints.
Samuel K.
5 out of 5
10/16/2025
Appreciate the service provided.
Sheila G.
5 out of 5
10/16/2025
I was very pleased with the friendly staff and efficient service.
Tyler M.
5 out of 5
10/15/2025
Great service!

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