Giovanni was great from the phone call to book the appointment to the actual visit!
I’ve had Geovanni a few times now and he’s great! Answers all your questions and I’m happy it’s how he explains things.
Bryan is helpful and patient towards his customers. Thank you!
Gio is very professional and easy to talk with
Giovanni went up and above did such a good job
My appointment was at 1:30. They told me it would not take longer than an hour and a half for the service. I waited an hour and 45 minutes and asked about my car and they told me they could not locate my car took him another 10 minutes to find my car Then they told me unfortunately they hadn’t even started working on it. It would take two people to be on it right away and within 20 minutes my car was done, but it makes me wonder. Did it only take 20 minutes to actually change the oil and rotate my tires or did that really even get done? I was very disappointed. I ended up being there Longer than I should’ve been
He was great . explained everything clearly. Very polite person.
Great service, kept informed, and happy with result
Eric was awesome.Great to deal with. Took care of everything!
Gio was able to accommodate an additional service that I needed to have completed. By being able to add this service to my already schedule service, saved me from having to schedule and wasting another day.
Eric was very welcoming and kind when I dropped the car off. He answered the couple of questions I had and followed through with communicating to me when the car was ready for pick up. We have brought our Genesis to your dealership twice in the last couple of months. Both times have been good experiences.
Thank you and your staff they are all A plus people.
Bryan has seen me come in the last 3 months and every time he is polite and gives great customer service. I take the drive from Fresno just because the atmosphere here is soooo much more friendly. I will be back again soon.
Air pressure in my tires was off. One tire was 48 and the rest was 30 why.
Eric was kind, courteous and just generally awesome. 11/10 would work with Eric again!
I am very disappointed with the outcome of my car service. The battery died on me on 11/08/2024 and then again(11/09/2024@3:00pm)leaving me stranded at work until the roadside service showed up. I want the battery replace with a new battery. I will never buy another Hyundai again. All the problems this car has given us, and the lack of solving problems with excuses, has made this decision easy for us.
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