Bryan was great, I appreciate his help.
Ishmael was very professional, kind & efficient.I appreciate how much betterI was treated & how quickly I was able to get an appointment than at Fresno Lithia who never returned my call.
It was an Easy process, great staff , Ismael was very courteous and informative, very happy with my car service.
Ismael was knowledgeable, courteous and professional. Pleasant to work with on all of my dealings with him.
Thank you, Ismael was very helpful and prompt
Always enjoy the service but would like the car to be washed also. When we purchased the vehicle there we were told that would be included.
Although we are still troubleshooting the issue with my vehicle, I do feel like I was heard today and that all concerns were taken to consideration thank you Erik for your support. I look forward to working with you in a couple of weeks to continue to troubleshooting my vehicle.
They didn’t do any of the complementary service except oil change. Very disappointed
The car went in with a check engine light stayed at the service center for over a week they said they drove the car over 100 miles I picked up the car drove it 30 to home the whole dash lite up now I have to drive back to the service center and I only have one car? Some thing is wrong with the whole thing. Ron Bethke
Erikis professional and courteous. My Genesis service was done within the time frame Erik promised. Erik is a great excellent member of your team.
Quick service was in and out
Everything was fine. I was pleased
This time he was kind, courteous, (after he single in) he did good!, (I guess)
I appreciate Bryan answered all my issues. Plus he made sure I was completely satisfied with the service.
Erik was very polite, professional and his customer service attitude was amazing! Thank for your patience!
Ismael is the best service advisor ever. He does a great job taking care of my care and gives great recommendations
When you make an appt for 9am, it shouldn’t be 10:50am before they ever even look at it & finally get completed at noon. This is why we make appointments! I was told it would be 1 to 1 1/2 hr. This happens EVERY TIME even though I’m assured “it shouldn’t.”
Repair time was much less than estimated. That was very good.
Up front about everything. Very eager to help with any issue.
Social