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Real Reviews From Verified Customers

Service Center Review Summary

5 star 355 reviews 60%
4 star 124 reviews 21%
3 star 22 reviews 4%
2 star 50 reviews 8%
1 star 43 reviews 7%
Review Us
Mike O.
5 out of 5
5/17/2025
Excellent customer service
Tiffany P.
4 out of 5
5/17/2025
He was super friendly, polite and informative. He kept me updated on my vehicle. He was quick to greet me when I entered the service dept and get me checked in
Mark C.
5 out of 5
5/15/2025
Bryan was a pleasure to work with - he was friendly, competent, and efficient. I was very impressed with the Service Department in general, and with Bryan in particular. I would absolutely recommend this dealership (and I have) to my friends and family. ????????
Robin Y.
5 out of 5
5/15/2025
Bryan did a great job, I'm very happy with the results
Michael C.
5 out of 5
5/14/2025
Thank you
Alexis B.
5 out of 5
5/13/2025
Overall I had a great customer experience with this location. Erik was very helpful and my car was taken care of promptly and efficiently. I have been to many Genesis service centers, and this was by far my favorite.
Joe M.
5 out of 5
5/12/2025
Very satisfied with Bryan.....knowledgeable & courteous.
Thomas P.
5 out of 5
5/11/2025
Erik was AWESOME!! Very Good customer service!!
Cory F.
5 out of 5
5/11/2025
Thanks guys. Bryan was on top of it the whole time.
Rebecca G.
5 out of 5
5/9/2025
Very understanding to my situation and was resolved quickly. Thank you
Lucy D.
5 out of 5
5/9/2025
Ismael Chavez provided exceptional customer service!
Dawn D.
5 out of 5
5/8/2025
I appreciated Ismail's attentiveness.
John V.
5 out of 5
5/8/2025
No comment
Michael T.
5 out of 5
5/6/2025
Very helpful thank you
Linda M.
5 out of 5
5/6/2025
Considering he was working alone he did an excellent job very professional. Thank you Mr. Chavez
Gloria S.
4 out of 5
5/4/2025
Ismael was alot of help explaining what I needed to know and took extra measures to get the job done.
Ivan A.
5 out of 5
5/3/2025
Excellent service
Truett H.
5 out of 5
5/2/2025
Bryan was great, I appreciate his help.
Jonathon A.
5 out of 5
5/2/2025
Ishmael was very professional, kind & efficient.I appreciate how much betterI was treated & how quickly I was able to get an appointment than at Fresno Lithia who never returned my call.
Juan A.
5 out of 5
5/1/2025
It was an Easy process, great staff , Ismael was very courteous and informative, very happy with my car service.

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