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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2761 reviews 67%
4 star 674 reviews 16%
3 star 103 reviews 2%
2 star 314 reviews 8%
1 star 271 reviews 7%
Review Us
Jaime G.
5 out of 5
5/5/2026
Keep up the excellent work
Reyna G.
5 out of 5
5/5/2026
All staff was very nice and efficient . The process was pretty seamless. I would like to point out how nice everyone was from the girl who took my appointment to Jose who cashed me out. Thanks so much and again great staff all around
Gilberto G.
4 out of 5
5/5/2026
José was professional. Vehicle ready on time.
Enrique G.
4 out of 5
5/4/2026
Great two-day experience. First day, went in for a scheduled oil change. Got in and out quickly. Appreciate the in-real-time updates on work and recommendations. Got both air filters changed as well. My service advisor was great. Didn’t do the online payment, but appreciate the option. Second day, called in the do a walk-in for tire alignment. Pleasantly surprised that I was told to come on in and that the work was dine quickly even though I was walk-in. Mike Torres took great care of me again. Thank you for getting me in and out so quickly. Really appreciate the waiting area. Television was available…enjoyed Roseanne both days. Coffee and hot chocolate were both available. Loved that. And I always appreciate the clean restrooms. Best waiting area I’ve been in at any service department. Second to none.
Delia P.
5 out of 5
5/2/2026
Thank you all taking care of my car. You all treated with lots of care thank you again
Ruth W.
1 out of 5
5/1/2026
We asked for the brake lights to be looked at & repaired & the left brake light is still out. Plus we spent almost 2k & didn’t even get the free car wash that we usually get.
Romeo A.
5 out of 5
5/1/2026
Great
Josh C.
5 out of 5
5/1/2026
All was good and appreciated the effort and the service Toyota gives
Joshua C.
5 out of 5
5/1/2026
Jose greeted me and was very professional and personable. Made me feel very comfortable that my vehicle was in good hands/care! Service was just as exceptional. Great experience today!
Jose T.
5 out of 5
5/1/2026
Thanks service my Tacoma excellent customer service and reasonable price
George A.
5 out of 5
4/30/2026
Had a good experience and great customer service overall
Santiago G.
4 out of 5
4/30/2026
Best oil change ever. Avelina's customer service was top notch. I will be getting ALL my oil changes through Toyota from now on. I'm a new peron.
Gloria S.
5 out of 5
4/30/2026
They are very nice
Arlene M.
1 out of 5
4/30/2026
I took my car in on Monday 7am, called to ask how it was going & told me it would be ready at 3:30pm, called at 3:30pm to tell me it wont be ready cause it needed brand new tires (clearly they never looked at the car until i called) the car stayed overnight, got it tuesday 2:30, they told me the tire adjustment light would come off when driving, it didn’t & started flashing & saying malfunction on the screen on wednesday afternoon. So you tell me, how am I feeling with the service?
Isaac L.
3 out of 5
4/30/2026
Great Service As Usual By Avelina. It is Unfortunate the wheel and tire warranty I purchased through Toyota denied coverage.
Michelle V.
2 out of 5
4/30/2026
I experienced poor costumer service today.
Lamia K.
2 out of 5
4/29/2026
Always the wait time is unbelievable, 5 hours to change the oil and filter? Also when I received the text of the amount i should pay it was $79.99 and when i went to pay they charged me 99.89 as the first amount is without tax. After receiving the receipt the tax amount shows only $2.60 which means i should only pay around $83.00!! Toyota do better.
Alfredo O.
1 out of 5
4/29/2026
Went to fix a flat after waiting over an hour they wanted to sell me a tire that I did not need. They were rude and unprofessional. Went to poe toyota on montana and had it fixed.
Rosalee W.
3 out of 5
4/29/2026
Everything went well with Mike Torres. He did explain enough on what services I would be receiving. It is not his fault but I noticed on my dashboard the miles does not show. It tells me how fast that I am going. The digital display is gone so I will bring my car back tomorrow morning.
Juan M.
5 out of 5
4/29/2026
Mike was knowledgeable, courteous and professional. He provided expedited service which made me extremely happy.

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