Fox Toyota of El Paso Auto Repair Service

Muy amiable y exelente servicii

Joe does not have the professionalism that Gene carries. He’s either lacking time management or better training. Waited too long and he blamed the system. Knowing I was waiting, never called me in the waiting room. Department seemed overbooked.

Avelina, is "AWESOME". The utmost professional and knowledgeable service advisor. "KUDOS Avelina" Looking forward to my next service appointment. Efren F

Jacob is always helpful with any issues I have encountered since Erie purchase of my 2025 Sequoia. He is always on top of the services and on every visit! He delivers great customer service everytime.

Jose Gurrola was very helpful. Return my call within five minutes. Very good customer service with him.

Thank you to Angela. She was very kind and respectful

After dropping off my vehicle around 4:30 on Monday I told the young lady I was leaving it late in the afternoon so the vehicle would be there upon opening the next morning to be evaluated. She said she would keep me updated on the progress. Past experience led me to believe that I would be contacted and updated around mid morning as to what the mechanic found. Hearing nothing by 11:30 I called to get an update. My assigned service rep (Angela) was out to lunch. Around 1:30 after having been given no updates I drove to Fox to find out what was going on. Of course Angela was not available, so I finally cornered a service advisor for help. I could see my truck was parked outside which means nothing had been done. He said he would locate Angela to get status report. She was incognito. I left and returned an hour later and spoke to service manager. Still no Angela. Car still parked in lot. I left and got a notification that car was evaluated but they could not duplicate my issue. I picked up car next day. Will see who’s it goes. Toyota service used to be the best. The past 3 years it has deteriorated, continuous personnel change, inconsistent customer service. The employees are friendly but not efficient

Excelente atención! Y muy rápido el servicio. Muchas gracias ????

Great service as always

I think you and Mr Jose Gurrola for his kindness to help a person that like me that didn’t have any money to pay off and I’m so grateful to him and to you all thank you so much. May God bless you all take care. I’m very grateful for all your assistance and help..

Excellent customer service

Great service

Thanks Angel Delgado , keep up the good work

Great service, prompt and professional. Alex did a great job on keeping posted thru the whole process

Great customer service. Thank you.

I was very happy with the service provided by Jose Gurrola.

Angel was great!

Thanks for your service. Mr Jacob is an excellent person!! ????❗️

Great job and very informative

Very nice service they go on and beyond