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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2781 reviews 67%
4 star 678 reviews 16%
3 star 104 reviews 3%
2 star 315 reviews 8%
1 star 274 reviews 7%
Review Us
Marcos P.
5 out of 5
10/2/2025
Very professional and attentive.
Victor G.
5 out of 5
10/2/2025
Always with a great attitude and ready to help get the best service for my car.
Omar L.
1 out of 5
10/2/2025
The check engine light came on after having my vehicle serviced
Mario A.
2 out of 5
10/1/2025
No updates or when it was ready
Luis S.
1 out of 5
10/1/2025
he service advisor was in a hurry to leave and did not explain what was done to my truck, on top of it, she was going to charge me without knowing i had free service contract. My advisor did not meet my expectations, I knew my truck tires were worn off and wanted an estimate on all tire replacement but Angel was in such a hurry to leave that didn't bother to ask me if I was willing to change the tires or give me any other recommendations or options.
Yolanda B.
5 out of 5
10/1/2025
Took great care of us again
Patricia H.
4 out of 5
10/1/2025
I was very satisfied with Alex Tizcareno’s excellent service and consideration, he was very thorough and went above and beyond with me asking any questions regarding the service. The time it took was great, and I very much appreciate the service performed as I was a walk in. Very pleased with the entire experience. Patricia H
Miriam A.
5 out of 5
10/1/2025
Muy complacida con el servicio y trato de Mike Torres
John J.
5 out of 5
10/1/2025
Well job toyota employees
Linda G.
5 out of 5
10/1/2025
Michael J. Torres is always helpful and professional. He is a pleasure to work with.
Carmen S.
4 out of 5
10/1/2025
Informative...
Matthew V.
4 out of 5
10/1/2025
Excellent. Grasped the issue and concern of owner and took control to resolve a lingering issue
Deborah C.
1 out of 5
10/1/2025
Ask for call back, 2 times. Also not happy having to pay a credit card fee 3%.
Maria B.
5 out of 5
10/1/2025
Would like to meet him personally had so E questions for him
Jesus O.
3 out of 5
9/30/2025
When I received my bill it indicated it was 90 at the time truck was picked up I was charged 109.00
Enock K.
5 out of 5
9/30/2025
Good job
Roxanne R.
5 out of 5
9/30/2025
Thank you
Christopher P.
4 out of 5
9/30/2025
Took a little longer than I thought - but generally in the zone. Thanks!
Susan P.
2 out of 5
9/30/2025
Unfortunately I had to text to see if my car was ready after 1 1/2 hours and the text message indicate “YES SIR.” However when my husband went to your office you indicated you called our name, but neither of us heard our name called. This is the first time this incident has happened to us and hopefully in the future it will not happen again as all prior service has been very good
Louie P.
3 out of 5
9/30/2025
I had a 7 a.m appointment. It took 3hrs for a oil change and battery replacement. It seemed a little to long .

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