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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2781 reviews 67%
4 star 678 reviews 16%
3 star 104 reviews 3%
2 star 315 reviews 8%
1 star 274 reviews 7%
Review Us
Maria V.
5 out of 5
11/21/2025
Really friendly people
Noah H.
2 out of 5
11/20/2025
Brought my vehicle in for a recall, oil change, tire rotation and scheduled maintenance and had no issues with it. The second time I drove it afterwards, my vehicle had a tire pressure sensor light blink, a symptom that is commonly linked with the sensor being damaged when changing tires. Third time I drove it, or attempted I should say, car would not start and gave a check engine and red steering wheel light error. I turned off the car entirely, but something continued to whir beneath the hood until it began to smoke. These symptoms are commonly linked to electrical/battery issues. The service for the recall was for battery issues. I called the service department and was told that I had to find my own way to get the car back at my own expense, inferring that the service completed had nothing to do with the issues I was having now. Owned the vehicle 7 years with zero issues. Day after service, the above mentioned occurs.
Alejandro L.
4 out of 5
11/20/2025
Good service and good communication about scheduled Maintenance.
Yvette L.
5 out of 5
11/20/2025
Avelina and everyone I had contact with at Toyota was great.
Mario E.
5 out of 5
11/20/2025
Everything was on point from the appointment to the end of the service . Gabriel was very friendly and professional and the service was done on a timely basis thank you
Ruce W.
5 out of 5
11/20/2025
Manny and the entire service team did a wonderful job diagnosing and repairing the rodent damage to my Prius. As always, Fox Toyota saves the day!
Isable M.
4 out of 5
11/20/2025
Thank you Mr Martinez for doing the right thing. You ultimately resolved my issue.
James W.
5 out of 5
11/20/2025
They got me in and out in a very short time and everyone was very cordial. Thank you.
Daniel M.
5 out of 5
11/20/2025
Jacob was very professional, friendly and helpful during my visit to Toyota service. I appreciate his willingness to go beyond to help his customers. Thank you
Carmen R.
5 out of 5
11/20/2025
Avelina treated me like a Queen. Very professional. Explained very well everything regarding my car services Good job.
LAURA M.
4 out of 5
11/19/2025
There is one thing that I am not satisfied with. Amelia does not come out promptly to assume care of my RAV. I've been there 3 times since she took over Fernando and I've had to wait 20 minutes or longe, Fernando was always attentive and I see the other service reps tending to their customers promptly. Then I make an appointment and even with an appointment she tells me I have to wait 3 hours for my car. I never had that service with Fernando before.
Joshua K.
1 out of 5
11/19/2025
Took too long to get checked in. Sat in my truck for 20 mins. And four hours for an oil change
Jose O.
5 out of 5
11/19/2025
Friendly and profesional service
Ahmet A.
4 out of 5
11/19/2025
I met a friendly and helpful team, thank you. However, the service felt a bit slow; I wish it had been a little faster.
Rosa M.
2 out of 5
11/19/2025
My car was there for 4 days being passed around to advisors. zI always had to call and get status on my vehicle and never got a clear answer on what was wrong with it but he sure was quick to bill me.
Sylvia O.
1 out of 5
11/18/2025
I Am still having issues with vibration of the front wheels, I feel it on the steering wheel. This issue hasn’t been resolved from around the 6th month I got it from the dealership.
Ricardo G.
2 out of 5
11/18/2025
Took the vehicle in for an oil change and the vehicle was returned to me without the oil life being reset properly. The maintenance required was still present upon return. This was missed by the service technician and also the service advisor Jose. This is very unacceptable because if my Wife would’ve been alone she would’ve had to return to get this done. Please pay more attention when providing these services as they are not free and I expect the service to be completed properly.
Carolina G.
5 out of 5
11/18/2025
Michael was very courteous and professional!
Veronica L.
5 out of 5
11/18/2025
Thank you
Rosa M.
5 out of 5
11/18/2025
Jose was very friendly. And very helpful.

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