Service Center

Real Reviews From Verified Customers

Rosa L.
5 out of 5
1/9/2026
Thank you
Omar D.
5 out of 5
1/9/2026
The service is always great with Michael Torres. The timely manner of the time it took to get me on my way out is always a plus even with their busyness. Thank you Michael
Arturo R.
4 out of 5
1/9/2026
Everything was great, Avelina was great customer service! I just suggested to her to make sure cars are locked when they are done and parked. They left my truck open and even though I left everything of value at home I still have personal items and documents in my truck.
Stephen D.
2 out of 5
1/9/2026
2.5 hours is way too long for an oil change and tire rotation with an appointment regardless of inspection. Then my cabin filter and air filter were clean. I literally just replaced them and recommend replacing? My Tundra and my wife’s Sequoia are switching service departments to Poe.
Leonel S.
4 out of 5
1/9/2026
Very attentive and professional. Helped me with all of my problems. Thank you for making it a great experience! Will be back again.
Anna L.
5 out of 5
1/9/2026
Michael was very informative about my vehicle
Claudia O.
5 out of 5
1/8/2026
Very helpful, professional and friendly!!!
David G.
5 out of 5
1/8/2026
Thank you for your service
Corina S.
5 out of 5
1/8/2026
Jose was great!
Victor S.
5 out of 5
1/8/2026
It is a very complete and professional service provided by each and every one of the toyota representatives.
Paola M.
4 out of 5
1/8/2026
Communication and service was great. Open to discussing and answering questions .
Omar G.
5 out of 5
1/8/2026
Jose is a polite guy. He answer all my questions and helped me with everything I asked for.
Blanca V.
2 out of 5
1/8/2026
I arrive to my appointment at 7:35 it’s was at 7:45 they told me your car will be be ready in 1:30 minutes I said no problem it was 11:00 and my Tacoma was not out yet then they called me to paid bumper they couldn’t find my truck no where around the parking lot 20 minutes or more trying to get my truck they never marked my Tacoma with the sticker of the following service it was awful the same reason I stopped doing the service at Poe Toyota cause they would take forever very disappointed at my service .
Katherine R.
1 out of 5
1/8/2026
It took 4 hours for an oil change and tire rotation. I let them know I was going to wait, but it took me finding an advisor to ask for the status of my vehicle for it to suddenly be ready.
Armando L.
5 out of 5
1/8/2026
Excellent customer service
Alfredo C.
4 out of 5
1/8/2026
Service was performed as requested and finished Within a reasonable time
Lily E.
4 out of 5
1/8/2026
It was a long process for an oil change but I understand there was a lot of vehicles. My appt was at 10.15 n I didn't get out of there til about 1.15 - 1.20. Other than that everything ok
Regine O.
5 out of 5
1/7/2026
Gabriel was very professional and kept great communication with me. The wait time was as expected (roughly an hour) and reliably fast!
Eduardo P.
5 out of 5
1/7/2026
Professional and courteous. Everything was done in a timely manner
Jean O.
5 out of 5
1/7/2026
Helpful and friendly.

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