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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2908 reviews 67%
4 star 702 reviews 16%
3 star 111 reviews 3%
2 star 349 reviews 8%
1 star 302 reviews 7%
Review Us
Ubaldo F.
5 out of 5
7/10/2026
I received very good service from Gabriel Lucero. He was professional and courteous!
Xizhi H.
2 out of 5
7/9/2026
He helped me make the schedule for a recall and told the repair may take 1 day. Then after I arrived on the day, I was told the part was not available, I got a day off for this appointment. Appreciating the service department supervisor's helpful efforts, I could get it done on the scheduled day. My problem is fixed, and I am satisfied with your service, just please be more prepared, understand that you're busy.
Manuel Francisco.
5 out of 5
7/9/2026
Mr Santiago Valle is one of the best in your team thank you Mr. Valle.
Maria R.
5 out of 5
7/9/2026
Very attentive.
Jorge B.
4 out of 5
7/9/2026
Angel was very kind! My tire popped and wasn’t looking forward to having to get that fixed but thankfully he helped get everything fixed so quickly! He was kind and friendly and thorough ! Thanks so much Angel Quintana ????
Beatriz R.
1 out of 5
7/8/2026
The light still on of the tires
Marissa A.
5 out of 5
7/8/2026
Avelina is the best! She is extremely helpful and friendly. She takes her time when explaining what was done as well as what needs rk be done to your vehicle.
Timothy C.
1 out of 5
7/8/2026
The vehicle took longer than 3 hours and now I have to modify my schedule in order to pick it up tomorrow.
Neima N.
1 out of 5
7/8/2026
I took the car in to see why it smells foul. Gabriel later came to tell me I needed to change my cabin filter because there was dog hair and even cat hair. He also mentioned that I needed to have the air conditioner refresher kit done on my car. I let Gabriel know that I just changed the cabin filter in the previous oil change and that I have never had any dogs or cats in my car. I then let him know that my RAV4 is a 2023 with 26000 miles. Why would I need an air conditioner refresher kit that will cost me 231.69 when we have not figured out why my car stinks. Gabriel then brought me the cabin filter to see it and yes it was a little dusty but was not bad . He mentioned he would dust it off.I then asked him is this what is causing my car to stink . No I just wanted to show you . I bought a brand new car to not have anyone else’s problems and I have had all my service requirements done there and all I want to know is why it stinks like foul moldy smell. I was very frustrated and I asked Gabriel that I wanted to talk to the manager but he was in a meeting and I am still waiting for his call. How unprofessional is that.
Jesus L.
1 out of 5
7/8/2026
It is illogical for the labor cost to be $300 for one hour of work.
Catherine G.
5 out of 5
7/8/2026
Donald was the best rep I have ever encountered
Annie S.
4 out of 5
7/8/2026
He took good care of my vehicle & notified me right away when it was done. (Other people have forgotten to let me know)
Margaret R.
5 out of 5
7/8/2026
Jose was great..very respectful & answered all of my questions.
Rosa C.
5 out of 5
7/8/2026
Angel Quintana was friendly and very helpful. Thank you for the service on my Toyota.
Camilo G.
5 out of 5
7/7/2026
Gabriel is a good and friendly, i will continue with his services.
Anthony C.
5 out of 5
7/7/2026
Good service!
Lindsey G.
5 out of 5
7/7/2026
Very quick, very professional and straight to the point. Good job!
Oscar L.
5 out of 5
7/7/2026
Excellent service, everything was well explained
Yueqing H.
5 out of 5
7/7/2026
Very good service, very efficient and friendly customer service
Jose G.
1 out of 5
7/6/2026
Asked to was car was not done and got an alert that my truck need an additional service agreed and submitted it and was not done.

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