Service Center

Real Reviews From Verified Customers

Gabriel M.
1 out of 5
11/17/2024
6 hours for a oil change....
Esther Flores.
4 out of 5
11/17/2024
My wife and I are very certified and very thankful for Ashley Angel she's very professional she explains and let us know everything we need to know about your services we like her alot is why we always ask for her Very satisfied with her, keep up the good work
Maria C.
5 out of 5
11/17/2024
very good service thank you
April A.
2 out of 5
11/17/2024
Advisor was great. But 3 hours for an oil change waiting there is insane. Not the first time it happens. Usually take my tacoma and camry there but I will no longer be taking them for service there
Samuel A.
4 out of 5
11/17/2024
It was good no issues what so ever
Steve H.
5 out of 5
11/16/2024
Very knowledgeable and friendly
Clara M.
5 out of 5
11/16/2024
Adrian is very nice and helpful. Thank you so much!
Luz Maria.
4 out of 5
11/16/2024
He explained very clearly what needed to be done
Lorena M.
5 out of 5
11/16/2024
NA
Josue C.
5 out of 5
11/16/2024
Good ,dependable quality service!
Juan V.
2 out of 5
11/15/2024
Second time I specifically requested a car wash and it wasn’t done. Oil change took 2 1/2 hours. Way to long for having an appointment
Elvira P.
5 out of 5
11/15/2024
Great service!!! Thank you!
Rufina L.
5 out of 5
11/15/2024
She was helpful
Enrique G.
4 out of 5
11/15/2024
????
Jacob H.
5 out of 5
11/15/2024
Great job! Ultra fast service!
Maria D.
4 out of 5
11/15/2024
Why isn’t my Toyota app working instead I am getting updates from car facts ..why did I have to wait two hours for an oil change with an appointment
Sonya H.
2 out of 5
11/15/2024
Ashley told me to keep a close eye on my phone as they would keep me updated via text and it would be the fastest way to proceed if any additional services were needed. I did and approved additional services, within that approval I asked how long it would take to have these completed. I did not receive an answer until 1 1/2 hrs later in which I was informed she was going to request services and it would take about 5 more hours. So 1 1/2 hrs wasted with no response nor services being processed.
Agustin M.
5 out of 5
11/15/2024
Avelina was very helpful and very knowledgeable.
Christine K.
1 out of 5
11/15/2024
Made false comments on the paperwork, refused to give me a copy of the documents Insinged and i asked for a copy, sat in there for several hours, they tried to force me to pay labour for work where they basically just tried to find reasons to deny my claim, belittled, spoken down to, tried to sell me parts and if I didn't buy thos eparts they wouldn't honour the csp. Corporate tried to call someome there to clear the work and no one picked up. Worst toyota service of my life, it's already logged with corporate as I was on the phone with them updating their file while I was waiting and will be filing two more official reports against fox.
Cesar M.
5 out of 5
11/15/2024
Outstanding customer service by Janeth.

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