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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1723 reviews 60%
4 star 616 reviews 22%
3 star 102 reviews 4%
2 star 200 reviews 7%
1 star 220 reviews 8%
Review Us
Beth C.
2 out of 5
5/17/2025
Only issue is with the online system. We did not get any notification that our vehicle was ready for pickup. We finally received that text notification at 11:44 pm later that evening, as well as the text notification that payment had been received (even though we paid online around 5 pm).
Colleen H.
5 out of 5
5/17/2025
Michael was extremely responsive and helpful throughout the service experience!
Nancy C.
5 out of 5
5/17/2025
Friendly people excellent servuce
Brenda V.
4 out of 5
5/17/2025
Kate very professional. I had 1215 appt. Car not taken into service garage until 1. Kate and colleague did expedite service since I expressed my dissatisfaction of the length of time for oil change. I will plan accordingly going forward when I have service scheduled. Kate was very professional. See you in June.
Daniel K.
5 out of 5
5/17/2025
Friendly and helpful
Kevin P.
5 out of 5
5/16/2025
Friendly staff. Informative.
John C.
5 out of 5
5/16/2025
Excellent service from dave!
Victoria M.
4 out of 5
5/16/2025
The service that I received was great. Bill was very helpful with explaining everything that I was supposed to review with Toyota Care since my car was not a year old yet. Thank you for his service.
Doreen G.
3 out of 5
5/16/2025
Joshua contacted me and provided upates on my vehicle. He also shared things that woukd need to be done but could wait.
Kimberly B.
5 out of 5
5/16/2025
Josh is always so helpful every time I come in
Jeff L.
5 out of 5
5/16/2025
Mike did a good job & got me in and out without any delays. Appreciate the good service Mike gave to me.
Lori S.
1 out of 5
5/16/2025
3 hours for an oil change and tire rotation. Then a $320 charge for swollen lug nuts. Crazy!!!
Marci G.
5 out of 5
5/15/2025
Bill Ellis was very good in answer all my Questions. Good job.
Jamie E.
5 out of 5
5/15/2025
Thank you!
Mike S.
4 out of 5
5/15/2025
My Toyota
A B.
5 out of 5
5/14/2025
Kate Young is a very good listener and she is very knowledgeable Service Advisor. She cares about doing a good job and she cares about her clients. A.Scott Baily
Frederick K.
5 out of 5
5/14/2025
Bill was very customer centric, looking out for my best interests. His advice wasn't pushy and was well followed.
Albert H.
5 out of 5
5/14/2025
Okay
Holly S.
5 out of 5
5/14/2025
Great communication
Debra S.
5 out of 5
5/14/2025
Mr. Kordell is very professional at his job. I'm satisfied with the service I received from him.

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