Bill was polite, informative and very helpful.
Kate was thorough, helpful, and knew her stuff!! I had stopped coming to Shorkey. Kate made me glad to be back!
Michael was kind and courteous.He also gave me an upfront quote on the service that I came in for, and surprisingly he got me a discount as well.Thanks Michael.
Josh and the team did great work on a good time frame. Above and beyond. I left a 5-star google review.
Katie was wonderful!!! Knowledgeable, answered my questions and listened to my concerns.
Thank you, Katie.
I really appreciate their service. They are good on communication and work excellent. I like to take my care there always.
Great run as 4 runner. Good service. ????????
I’m not looking very hard. But I was wondering what it would cost to upgrade to a tundra hybrid?
No communication all day on car status
It was just a nice experience
Joshua was fine but the service department in general is awful! Employee morale is unbelievable, people who use to be nice are downright rude! And I’m told I can have a loaner only to be told we don’t give loaners you have to rent and it says right on the paperwork a loaner! And if you are open on Saturday from 8-5 and I’m willing to wait then why can’t my recall be done then which is convenient to me! You no longer care about the customer, you have that just get them in the door attitude. The last time I was there I asked to have the maintenance required message off my dash and was told you can YouTube it or look in your manual it takes 6 seconds like it was too much trouble so what on earth would make me want to keep coming back?
Very good experience. Was treated very kindly throughout the whole thing. Was in and out very quickly
I was in and out quickly! Everyone was professional and efficient. Much appreciated!
Dave switched my PA state inspection sticker valid month from July to June, and I did not have any repair service performed today, only for PA state inspection although he charged for repair fee. I plan to stop by for a complaint to the manager.
David was very good, let me know what was going on the whole time
Josh was super to work. He was great at answering all my questions and keeping me informed on what was happening with my car.
David was vey nice and showed that he had knowledge of my concerns. He informed me that I could get a $100.00 rebate for the tires I purchased.
I informed David that I would like him to be my direct contact if I have any issues or concerns regarding my 2017 Toyota RAV 4.
I Gold Star David Rusnak.
Thank you.
Towana G
I think everyone at this Toyota service location is fantastically awesome. Thanks for the video of it. Check up.
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