Samantha was great! Very helpful.
Children’s toy room is so sad! Was there for an oil change for nearly 2 hours and had to entertain my feral 2 year old. The children’s book selection is awful. The only book available was in Chinese ! This is America ! I understand Toyota is Japanese but come on ! Otherwise staff is very please and service was wonderful. Please update toys. I mean Facebook marketplace has so many free toys looking for a good home. Hope to see a better selection my next visit. Thanks for listening. God bless.
Ryan was fantastic and explained everything. Thank you to Ryan and the team for taking care of my Camry today!
Ryan Kavanagh has Ben fantastic to work with. He’s professionalism and knowledge is second to none.
They didn’t wash my car. I wash it every week and waited because it is usually washed during a service visit.
Sam was outstanding as usual. Very knowledgeable, professional.
Very helpful, efficient and professional. Job well done, Kate.
Bill was great! Very professional.
Only complaint is the labor cost of $57 for changing a 3$ light bulb that takes 1 minute or less. Would have done it myself, but needed to pass Inspection.
The repair was completed ahead of schedule. It made my day!
Mike was very professional, thorough, and helpful.
Sam was great. Super helpful. Very nice.
I am extremely unhappy with being charged 3% to use a credit card! Write check? What is this 2006? Who carries $150 in cash around these days? The service was fine but these regressive payment methods are not. I’ll be seeking alternatives for future service.
Roy was very helpful and even let me know about benefits I got because I purchased my truck at the dealership.
I had a number of pretty specialized issues with my old 2011 Prius. Ryan was incredibly helpful explaining everything and what the techs were doing to solve the issues. It was a frustrating and costly time for a car that I really love. Ryan helpful and sympathetic when I was having a hard time.
We have trusted Samantha to help us for several years and are happy she us niw part if the Shorkey team.
Roy was very attentive and very thorough and clear in his explanation of the estimate of services. He excels in customer service! Very pleased with out interaction with Roy.
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