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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1722 reviews 60%
4 star 616 reviews 22%
3 star 102 reviews 4%
2 star 199 reviews 7%
1 star 219 reviews 8%
Review Us
Babafemi A.
1 out of 5
8/5/2025
The fault on my vehicle wasn’t resolved, have been making the same complaint regarding Squeaking noise on my brake twice with no solution.
June H.
5 out of 5
8/4/2025
Very satisfied
Aryan A.
5 out of 5
8/4/2025
Timely and efficient service
David C.
5 out of 5
8/4/2025
Quick and fast great job to all involved
Jane F.
5 out of 5
8/4/2025
No complaints
Timothy M.
5 out of 5
8/4/2025
Thank you
Sandra M.
5 out of 5
8/3/2025
Very efficient and quick service.
Michael S.
5 out of 5
8/2/2025
Very professional
Frances P.
5 out of 5
8/2/2025
Service was great on time and quick
Maryann K.
5 out of 5
8/2/2025
This was my first time using your services. Very impressed & very professional. Thank you, Mary Ann Kaminski
Arlene S.
5 out of 5
8/2/2025
As always...great service at Jim Shorkey Toyota.
Joanna K.
5 out of 5
8/2/2025
Excellent service. Advisor was informative and my car was done within the time frame I was given.
Dennis G.
1 out of 5
8/2/2025
Michael a bit overwhelmed being short handed.
LISA B.
2 out of 5
8/1/2025
Your service department continues to disappoint me and I will not be a returning customer.
Diane P.
5 out of 5
8/1/2025
Excellent service. Friendly employees.
Robert J.
5 out of 5
8/1/2025
Repair was done in a timely fashion
Robert L.
3 out of 5
8/1/2025
My car was checked and they found the problem in no time.
Brian M.
5 out of 5
8/1/2025
Excellent and seamless
Claire S.
4 out of 5
8/1/2025
rapid service, car was taken in on time and work was done in approximately an hour. Staff were professional, courteous, friendly, and appeared to be very efficient. Will definitely return. Highly recommended.
Scott S.
2 out of 5
8/1/2025
You have high labor rates which I pay because I expected your mechanics would be the most knowledgeable about my Tacoma and make sure it is safe to drive. I took it in for service because the check engine light was on and they found rodent damage. They said it was safe for me to drive while I contacted my insurance company to get it fixed. That same day I was driving my daughter to her music lesson and it died on us on route 8 and I had to have it towed back to the shop. It's fine it couldn't be fixed that day, but they should not have told me it was safe to drive when it clearly was not. They should have had me leave it and arrange other transportation home rather than putting me in the situation to be stranded with my daughter on the side of a highway.

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