Service was faster than expected. Service advisor appreciated and laughed my bad jokes.
He was honest! I didn’t actually need breaks and he didn’t make me feel stupid about it. That kind of professionalism goes a long way. In addition, he took my Case from another employee who was late. This was ideal so that I was not delayed. He was prompt and courteous at all service points. He is an asset to your team.
Waited for over 2 hours only to be told the couldn't fix my truck. The part that needed replaced was under the cover, all they had to do is remove the cover that that shields the parking sensor.
My friend Mr. Elmer Keckhas very graciously taken the time to assist and provide important information regarding the care of my 2017 Toyota Camery. I love Toyota Corporations,trustworthy business protocol and input….providing the best of service to their customers.Mr. Keck is a light that guides me for the best service that Toyota and all its professional workforce can provide. Thank you #1(at least to me!) You are Amazingly beyond the expectations of many????️????
Efficient, friendly and professional!
Keep up with the good work, a bit reduction of spare parts price will be appreciated
David was great just seem it took 6 hours to replace back brakes and rotors with a caliper,,, not David’s problem
Bill is always patient and professional.
he explained everything very thoroughly.
I expected on arrival to be greeted instead of the rep asking me questions without looking up from his computer. Was not friendly or professional. Just an “OK” experience.
Outstanding
We were in time crunch to fix the car for the road and found this garage. Service was great, people were pleasant , Mike was absolutely top professional.
We will come back .
Everything was running good, thanks
Think that 3.5 hours to have tires placed, and had an appointment, not timely service. Dave was very kind
It was not the service advisor’s fault, but he asked me why I showed up and that my vehicle was not due for service until November. However I was called and texted and emailed multiple times during Summer informing me that my vehicle was due for service, urging me to schedule a service appointment asap. Your advisor told me it was not him (I knew that already, duh). It doesn’t make sense and wastes valuable time. Because I took time off and drove all the way there, I told him to do it early any way. Not cool, not good, not economically in the best interest of the client! Your customer service people who pester your clients for appointments should be better informed.
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