Service writter was knowledgble and friendly.
Please know that the reason we continue to buy Toyota's is because of the Service Advisors and Service Department. Samantha is THE BEST and we are thrilled she is back!
Very friendly and knowledgeable. Fast service!
Somebody made a mistake, and they could not find my reservation for service. It turned out that somebody put an incorrect name in, instead of mine, for the service. I have now idea how that happened. But it was weird and took a while for us to figure out.
Wait was a little long. Happy Joshua pointed out a problem I had forgotten about.
I didn’t want to say that I wasn’t completely satisfied. It could be misleading. Both technical and customer was great. We just have an issue still outstanding with a door handle that was broken by mistake during the last visit and not all of the parts needed were ordered. I’m not wanting to point any fingers. Just hoping I can get this done before I send the car down to my daughter. So, we can give this visit an A-
:-) thanks
You folks run an impressive operation. From the time I exited my car until I returned to it, everything went very smoothly. Thank you!
Kate was very accommodating!she answered all questions!very pleasant person!!
This time second time u bring Toyota back to fix same issues , look like still have problems , I am not happy for service at all , please set appointment I bring car back , thanks !
Service was exemplary, quick, etc. Love the new video footage of my car being inspected. Good to hear from the techs in the shop!
Service was quick, kind and no hassle!
I remember Samantha from over the years and frequently asked her questions especially as it seems the other advisors are lacking in the same level of knowledge or ability to communicate. She makes the experience pleasant and I appreciate her candor and trustworthiness. It seems she is very down to earth and sincerely cares about other people. She would make a good sales person given her demonstrated understanding of others and empathy in addition to all these other traits.
Very helpful. Excellent service as always!
Very excellent service your outside gentleman by the name of Leo trued to put air in tire but the service mgr told me to come back next week for a Appointment but mi could not wait a week. Had no one at home to help a flat so Leo asked if he go S a tech in back.and the service mgr said yes and they plugged a hole where a nail was found in the end all worked out and you satisfied me. And I will be back again I praise Mr Leo for going the extra help I don’t know his last name but he is a asset to your company thanks pat lomakin
Josh is great to deal with.
Bill was helpful and professional.
Thank you for showing me how to adjust it in future.
Your team was friendly and had the vehicle done in the amount of time quoted
Bill was very helpful and professional.
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