Mike and team did an excellent job on my car. Everyone was nice to talked too. Great job team!
Samantha is great to work with!
Friendly and efficient staff.
We haven't picked up the vehicle yet. We will comment on the service after we pick up our vehicle.
Kate was super friendly and attentive, keeping up to date on all steps and pricing
Josh is very good at his job. I have a very high level of trust in his knowledge and recommendations.
Great work as always five stars
We arrived to drop off the vehicle (we had to jump start it) earlier than our appointment. We (husband and wife) left work to do this, 20 minutes each way from our home/workplaces, in the Toyota and a second car. When we dropped the Toyota off we were told we must wait to discuss with Joshua. After 20 minutes of waiting at his desk while he spoke with another customer, he told us that there was another customer in front of us, (though he was not literally in front of us), and that we should expect 20 more minutes of waiting. We asked if we could leave and talk to him by phone, (we had to return to work),he said no.
We had to leave due to workplace responsibilities.
One of us drove back, as required, later in the afternoon, 20 minutes each way. Joshua was available then. He verified the one sentence reason, the same one we had stated earlier in the day, of why we brought the minivan in for service. He asked no other substantive questions, had us sign a name once on an electronic signature pad, and told us they would contact us after they evaluated the minivan.
This seems to be a solvable problem for your customer service: A more customer time sensitive vehicle drop-off procedure.
Ryan was extremely professional and got me in and out ahead of schedule. He and his team treated me better than any other experience I’ve had at any shop. Love my Crown and my new Toyota care team!
Joshua was polite efficient and listened my concerns
Joshua was wxtremwly helpful and courteous.
Josh is always accommodating and listens to the problem. Thanks!
Very efficient professional service !
Sam was good with her stuff. I think myself it is the window wipers themselves. I think they were a lemon. They are still not 100 percent workable. I do not know what I am going to do. Thank you anyway but I am still not please with them. Sam said that they cannot do anything else.
Thank you working on my car . great teamwork..I love my Toyota Corolla.. it's a very good running car, I never had any problems with my car.. please keep up the good work yall are doing..Thank you please had day????
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