Bill was absolutely fantastic! He managed to help me as I had a problem with my appointment- and he solved it immediately. Also,!he was exceptionally knowledgeable, extremely helpful and provided outstanding service! Thank you!
When I first came in , i approached a few people behind the desks and they were not very helpful. Then I came to where Bill was and I told him I wanted to make an appt. He said he can handle that and walked me through the process and got it done . He was polite ,asked if I had any questions , and thanked me for coming in. When I told him i appreciated his help he commented that he tries to be nice. We both agreed that it’s just as easy to be nice as not to be. You have a good employee there !!!
Yes everything was very smooth and well taken care of thank you
Staff was professional in attending to me.
$165 to diagnose a sticking gas cap door is just wrong. So I didn’t get this done. . Also car was not washed at pick up. Other cars in the done line were washed but mine was not. I also waited long at desk to check in and was expecting a different service advisor. This was not typical since I have received much better service in the past.
That was 3 questions not 1. ;) Our Shorkey experience has always been great. Thank you
Always glad for the friendly staff at Toyota. I like to know that my car is looked after and to know of any problems before they occur.
Wrong tires were pur on. I ordered same exact as last year TRAIL ATV SNOWMOUNTAIN WINTER TIRES what they put on are not snow tires. They will not work have called 3x and noone has called back. I need to get the tires I ordered and swap these asap. Ty other than the wrong tires service department emotes are wonderful. Always friendly.
Great service. Thank you.
Great fast and friendly service
Pleaae stop texting at 7 am on a Saturday.
Michael was efficient and friendly!
Samantha was very friendly and helpful. I always get good service when bringing my car in for service.
It has been wonderful experience always with Jim Shorkey Toyota!
Very professional and thought of everything
Very pleasant experience that exemplified professionalism and courtesy.
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