Mike was helpful and professional as he always is, 5 stars!
Top notch service! Will recommend you to all.
Kate Young is amazing to work with.
Thank you!
Samantha was very helpful and knowledgeable.
Informative and discriptive of each step of service
Sam is amazing! She took care of us from the start and made sure all our needs were met. We truly appreciate her!
Vehicle still making noiee
I have Toyota Care. I expect to pay for things like filters (though it would be great if they would be included like the oil change is). But I don’t expect to be changed a surcharge when using a credit card. And especially when I didn’t know about the surcharge in advance. One filter was $77 and I don’t carry that much cash. Nor do I carry checks (security experts advise not to). The unexpected surcharge ruined the experience.
The actual service was great. Don’t nickel and dime your loyal customers.
Very professional and helpful.
Sam was very helpful today.
Kate Young made the entire service experience smooth and stress-free with her excellent communication and professionalism. A big shout-out to technician Nury for his exceptional knowledge, talent, and attention to detail. Between Kate keeping everything organized and Nury working his magic, I think my car was actually excited to leave the shop!
Ryan is a wonderful service advisor and look forward to seeing him again.
RYAN WAS KIND COURTEOUS AND EFFICIENT. A SPECIAL THANK YOU TO HIM FOR HIS HELP AND GUIDANCE.
She was informative and personable, clearly answered all my questions, friendly attitude.
Caleb was very courteous and friendly.
Samatha was a wonderful service advisor. She listened to our comments. She was very patient and offered suggestions that might be the problem with our vehicle. She stayed in contact with us until our Avalon was repaired. Samantha is a valuable asset to the Shorkey organization.
Sam is always fantastic! I always feel like my vehicles are in good hands.
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