Ryan was very friendly and took my concern about the wiper motor noise seriously. He is very professional.
Samantha was excellent one of the burst experiences I’ve had
Bill was helpful and communicated well.
Mike is a very conscientious customer service rep. He works very hard to update you on the progress of your car or truck. I would definitely recommend him to my family and friends as a Customer rep. He is very knowledgeable of his job describes and explains in detail the problems of your vehicle. He assures you that the job will be done correctly and at a reasonable time it is because of Mike that I keep coming back to have my car or truck serviced thanks Mike for a job well done.
Ryan was extremely helpful maintaining a great attitude and patiently guided me through every detail of the process. Certainly a keeper.
Ryan was awesome, but the mechanic who did my car broke my phone mount by ripping it off the dash. It no longer sticks to my dashboard and can’t hold my phone
We have dealt with North Hills Toyota now Jim Shorkey for 19 years always pleased with expert service. Samantha Schopper is an excellent advisor. She has always been helpful, friendly, and knowledgeable meeting our needs. We offer her our highest rating.
Ryan was great. Super friendly, he walked through the car's service history with me, then put my car through the express service.
I think you need to make it more obvious to the customer that their approval may be required for additional services after the car has been left for service.
Ryan was so helpful and friendly! Jim Shorky Toyota’s great customer service is what keeps me coming back!
Kate was awesome and very helpful!
Samantha was super helpful and kind! She texted me to say she needed a copy of my Insurance card. She was very kind about it and made it really easy to resolve that issue. 10/10
Kate was phenomenal! She explained what was happening with my vehicle and my options. Kate was super friendly and nice to work with.
Ryan was a pleasure to work with.
Mike was helpful and professional as he always is, 5 stars!
Top notch service! Will recommend you to all.
Kate Young is amazing to work with.
Thank you!
Samantha was very helpful and knowledgeable.
Informative and discriptive of each step of service
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