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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1686 reviews 60%
4 star 605 reviews 22%
3 star 101 reviews 4%
2 star 194 reviews 7%
1 star 212 reviews 8%
Review Us
Joseph K.
5 out of 5
2/5/2026
This was one of the best experiences I have had with a dealership.I am a first time buyer with Shorkey and am very satisfied with all departments. Samantha was very helpful and thoroughly explained all steps.
Lucas F.
5 out of 5
2/5/2026
Ryan did great the vehicle was in great condition and all the services he had done where great
David M.
5 out of 5
2/4/2026
Went above and beyond to make sure all was done, and on time.
Curtis J.
5 out of 5
2/4/2026
A pleasant wait. Professional, friendly staff.
THOMAS M.
5 out of 5
2/4/2026
I have mobility issues.Samantha and Paul were very helpful. They made the pick up and drop off very easy. They also knew a lot about Toyotas and explained things clearly.
Erik M.
5 out of 5
2/4/2026
Great service. Got my car back quick
David K.
5 out of 5
2/4/2026
Outstanding
Jon W.
5 out of 5
2/4/2026
Ryan was super friendly! We appreciate the time talking to him
Michael J.
5 out of 5
2/4/2026
Samantha was a very good advisor and explained everything very well. The Service Tech did a very good job on working on my vehicle. I have always liked coming here for my car issues and taken care of.
Norman N.
3 out of 5
2/4/2026
Not now
Terri C.
5 out of 5
2/4/2026
Prompt scheduling;efficient intake;adequate progress reports;seamless check out.
Cannon R.
5 out of 5
2/3/2026
Great experience
Edward S.
5 out of 5
2/3/2026
Mike and team did an excellent job on my car. Everyone was nice to talked too. Great job team!
Aliyah B.
4 out of 5
2/1/2026
KATE IS THE BESTTT!!!
Daryl H.
4 out of 5
1/31/2026
Samantha is great to work with!
RONALD M.
5 out of 5
1/31/2026
Friendly and efficient staff.
Andrew S.
4 out of 5
1/31/2026
We haven't picked up the vehicle yet. We will comment on the service after we pick up our vehicle.
Jared M.
5 out of 5
1/31/2026
Kate was super friendly and attentive, keeping up to date on all steps and pricing
Brianne S.
5 out of 5
1/30/2026
Ryan was so helpful!
Christopher R.
5 out of 5
1/29/2026
happy with the services.

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