Ryan was great and my inspection was done in a timely manner.
Thanks again, Ryan. We will be back soon to complete our brake maintenance after our wedding! See you soon.
Very timely .Nice video. We'll done
Thanks again Samantha! Much appreciated
Ryan is the ultimate professional in his job. It starts with his credibility of both knowing the cars, the mechanical nuances, being upfront and honest with his customers - which builds the most important aspect in a business relationship — trust. He also builds rapport with each customer by giving each of them individual, undistracted and personalized attention. A customer doesn’t feel like a customer with Ryan. It’s feels more like an honest neighborly friendship than a business relationship and it’s one of the reasons I stick with Jim Shorkey (even though the new credit card surcharge makes me want to go elsewhere).
Samantha explained everything well &!was very pleasant
Thank you for a pleasant experience at your service area.
Always a great experience there. Thank you
Dealt with samantha the last few time i was in for service . She has always been very up front and honest with question about my vehicle . I highly recommend her
Kate was amazing!! And the gentleman next to her desk was also great! Wait time was perfect.
My complaint is more for the price gouging of cabin/air filters. I find it so silly that the charge price is marked up sooooo much. I did not opt to have done there because I can do myself. However, I think more people would just have you do it for convenience if the uncharted was half of what you are trying to scam. It makes me concerned to trust actually having a service completed by Toyota when I know that $10 projects with 5 minute unskilled labor requirements are priced at $70.00 instead of say $30-40.
Overall, I am satisfied with service experience though. Again, Kate was amazing, friendly, and personable. and comfortable waiting space
The video text
I thought it was pretty dope
Working with Ryan was nice and simple. He was very helpful and offered suggestions about how we could continue to avoid problems that we had with our vehicle in the future
Ryan was professional. He was courteous, considerate and a pleasure to deal with.
It was a very great experience, everyone was so nice and helpful.
She explained everything. Answered our questions
Brian was very knowledgeable and friendly! Paul Albert courtesy driver was great also!
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