Roy could not have been nicer and is a credit to Shorkey Toyota.
I am furious!!! About 2-3 miles after leaving the service center a warning light/alarm came on the dashboard warning me of low oil pressure & to turn around & go back to the center. It was past 5:00, the center was closed. I continued home & arrived safely. I will not be able to use the car to participate in my usual Sunday activities including missing my grandson’s home opener baseball game. I expect to hear from you on Monday.
I have been taking the 2012 Rav 4 to you guys for years and I always get excellent service at a fair price.
Kate’s communication was outstanding and the service was prompt and efficient.
Nice guy, straight to business, seemed very knowledgeable and a proper representative for any company.
Samantha is the best! She serves the customers kindly, expertly and is always so friendly. She is a wonderful and knowledgeable ambassador of the Jim Shorkey Toyota brand. The technician team does a great job.
I’m a raving fan of your dealership and your team.
Peggy E
In the end, Kate was great, she facilitated service in a timely manner. When I arrived, however, the greeting and intake procedure was botched with a lack communication about what service was being done and how long it would take. My contact info wasn’t in the system somehow and so all of the text communications went to my spouse who was at work elsewhere.
Excellent quick and transparent
You got me in the same day I called you. Sure glad you weren't too busy that day.
It was such a pleasure working with Roy! Great guy and very honest. I am definitely going to recommend him and your dealership to everyone. Thanks for everything!!! Saul
Mike was great and very attentive!
The work was not completed today because of broken equipment, not Mike Hodoba’s fault. He kept me informed and I will have the service completed when the key equipment is repaired.
Very nice and helpful service!
Very knowledgeable, helpful and pleasant.
Bill was crazy personable! Great experience!
Once again Ryan was an absolute pleasure to deal with. Very happy with the service I received today. Thank you.
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