Too expensive, glad everything is fixed. But will be my last visit.
All work was performed correctly to the best of my knowledge
Nothing much more to say. He did a great job. Everything was done in a timely manner and he took to explain the work that was performed.
She explained everything to me she really nice and Efficient
Since I bought my car when i brought my car for inspection Mike is who waited on me and is always great. Last year I had a different guy and my experance was horrible. So i hope I will always get Mike as long as he works for Jim Shorkey. Thank you!
My representative was so professional and helpful.
Antonio went above and beyond for me, and was helpful in setting up contact with the dealership to replace my vehicle. fantastic service.
Many thanks for your excellent work!
Thank you for everything you have done for my vehicle. Keep doing a good job for your customers.
Samantha is very awesome! Always helpful and responsive and has built rapport with us as a customer.
I had a 1:00 appointment for an oil change which took two hours. The service department was extremely busy, with many people waiting. Im not finding fault with any one person. Mike was not to blame for the delay. I would like to suggest a better scheduling procedure to avoid this situation.
Kate is a good asset to Jim Shorkey. I also like the videos as the tech was explaining things.
Kate is fantastic. Less impressed with your male staff
This was an absolutely amazing experience, your Toyota shop is the best I’ve ever been to.
Samantha is so efficient and knowledgeable I wish I could have her all the time to take care of my car service. She is the best! She is a keeper for sure . Connie Strahler
I am going to have to call them the heater or the air conditioner still do not work. It’s the same as it was before. I had them repair it for $1584.
Antonio and all of the service personnel were very accommodating. The only improvement I would recommend is the car washing. I I would recommend asking customers if they would like to have their car washed. My car was spotless when I brought it in for service. After the service the entire car was spotted from being washed. Either ask the customer or do a better job of washing.
Friendly and exceptional service
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