Jim Shorkey Toyota Auto Repair Service

Was friendly and helpful

She was very friendly and professional. Her voice is a little too soft. She needs to speak a little louder when calling people’s names.

Michael was fast to fix and bad situation and is very professional!

Josh in the best; pay him more!!

She was helpful and worked hard to facilitate a good experience for me and my family. I could see she was busy but she was patient and thorough and kind

Kate is great

Excellent service! Keep it up, Team!

Kate Young was extremely helpful in getting our service done in a timely manner!!

Great service! Fast and friendly.

TY

Josh went above and beyond to make sure I was getting what I wanted, and was personable and professional. Would definitely recommend him!

Great service

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Josh was great!

In the past few weeks, I have had my vehicle in for service. The first time, I had an appointment for an inspection and an oil change. I arrived at my designated time (12:30pm) and it was explained to me that I might want to add a few services to my vehicle including flushing my transmission fluid. Approximately 4 hours later, they completed the services on my car and I paid roughly $1,000. I was incredibly frustrated with how long it took, but realize that it sometimes happens. More recently, I made another 12:30 appointment because since having the transmission fluid flushed, my car hadn’t been shifting well. I was told they would re-flush the fluid to make sure it was working again. After about 3.5 hours of being there, I was told that all they had to do was drive my car to make sure everything was good to go. A few minutes later, I received a text saying my car service was completed. About 30 minutes after that, I checked in with Antonio and he told me it should be pulling up soon. I got my final paperwork and waited a bit longer. After 4.5 hours of being at the dealership, my car finally pulled up - an hour after I received the text saying my car service was completed. Because it took so long to flush the transmission fluid and test drive it, I had to cancel a work session (i.e. losing income). Needless to say, I was incredibly frustrated that I had to spend my entire afternoon into evening at the service center and miss out on income for one service that took longer than the previous time I was in and got multiple services done. I am going to think twice about scheduling my next service at Toyota.

Excellent job

The service was fine but the music I had to listen to for the hour and half was awful and gave me a throbbing headache. If and when I come back I’ll bring ear plugs

Kate was great.She was very helpful and very personable. Loved interacting with her

I lease my Toyota I have 16 months left just wondering if I trade my Toyota for another one

My inspection was quick and thorough. Thank you very much.