I was a little surprised that the service was completed a little more quickly than usual. I was also concerned that the verbage on the receipt did not specifically note that the tires were rotated. However I was charged for that procedure.
Blaine is very efficient and pleasant to work with.
The technician failed to replace the oil cap which resulted in oil being spewed all over the engine and underside of the hood. They did wash it down and clean it up after I returned, but the experience was less that optimum.
Thank you for getting me in so quickly. Your waiting area was perfect to relax while waiting for my car, very clean and calm. Blaine was quick to get everything set up and very polite.
Quick and efficient service.
Very nice and helpful staff! Went above and beyond.
Blaine is great. His desk decor is actually really awesome and that kind of personal expression makes the dealership seem much more inviting.
All personnel associated with my vehicle service appointment were courteous, helpful and friendly. My experience at Moses Toyota was such that I would look forward to returning in the future.
Fred M
Great job and outstanding customer service! Thank you.
I don’t think it should take three days to replace a flat tire. I don’t think I should have to call repeatedly for status updates. I don’t think I should have been sold a tire-and-wheel service contract that expired after one year and not have been contacted about a renewal. I don’t think my only option should have been to rent a car for $70 a day when mine was in the shop.
The entire process was smooth and quick. Staff involved were very nice and polite.
Super thankful for Blaine and the service department!
Blaine is very friendly and knowledgeable
Extremely fast work done compared to other non-toyota vehicles I've had serviced at other dealerships
I have been a loyal customer for over 20 years. I am very pleased with your Service department. They are very kind, honest and knowledgeable.
On the way back to Cumberland an alert popped up on the dash saying system malfunction. Hopefully not a big deal but it just seems a bit coincidental this happening directly after service. Besides that you guys are great.
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