I am quite pleased at how quickly I received an answer to my inquiry about my brakes squealing. And to know that there is no safety issue.
Friendly and quick service
Very professional, kept me well informed. Overall very pleased with service and rates.
First time in the customer waiting room. Nice and clean and modern. The men’s room is beautifully done. However, the urinals are positioned too high for short guys. By the way , most “average “ height guys are short! Thanks again for a good experience.
Tyler took care of business, am happy with the results.
The tires were not rotated according to the paperwork.
Eric did a great job and kept me updated without waiting.
Got an oil change but the filter is leaking will come by tomorrow and see if they can work it in
Great Staff !! Great Work! Love Bringing My Toyota To Moses!! Eric Jones Was Great!! I Appreciate The Entire Staff! So Friendly .. professional..& Skilled!!
Thank you for addressing recall
Eric was personable and professional. I was originally directed to another service advisor but he was busy with another customer. Eric saw me waiting and offered to help right away. He got me squared away and when my vehicle was ready and the text came to my phone telling me so, Eric was already on his way to the waiting area to let me know. I liked the fact there was a personal touch rather than just relying on technology to inform the customer.
Blaine is very friendly and knowledgeable employee
Thanks to all the team members, this was one of the best service drop offs I’ve had.
Timely and courteous. Will bring my vehicle back.
I was a little surprised that the service was completed a little more quickly than usual. I was also concerned that the verbage on the receipt did not specifically note that the tires were rotated. However I was charged for that procedure.
Blaine is very efficient and pleasant to work with.
The technician failed to replace the oil cap which resulted in oil being spewed all over the engine and underside of the hood. They did wash it down and clean it up after I returned, but the experience was less that optimum.
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