Service Center

Real Reviews From Verified Customers

Tina G.
5 out of 5
1/24/2025
Rodney was very polite and the service received was good.
Amid K.
5 out of 5
1/23/2025
Prompt, efficient, considerate and knowledgeable
Jenna R.
2 out of 5
1/23/2025
There have been several times in the past, not just this appointment, I have had a long wait for my car while it’s been serviced. I waited 2 hours for a routine 10,000 mile servicing appointment, making me late for my own job, despite making a 745am appointment. I reviewed more closely after the appointment the inspection sheet and it wasn’t marked down that the tire rotation was completed. I’m not sure if this was an error/forgivable mistake but now I’m not even sure if it was completed. Not sure if Rodney was just having a bad day or not but he was a little rude/short with me when I kindly checked on the status of my car at 950am when I was told it would be done by 930 in time for me to leave for work; he didn’t recognize me/asked me who I was with when he definitely should have recognized me from me dropping off my car and handing him my keys and the multiple times he has helped service my car(s) in the past. Overall, I have never been impressed with this Toyota servicing department.
Sarah T.
5 out of 5
1/23/2025
Rodney always takes great care of my family!
Chad R.
4 out of 5
1/23/2025
Was a quick easy trip
Brenda G.
5 out of 5
1/22/2025
Excellent service
Judy C.
5 out of 5
1/22/2025
Thanks for getting me in and out quickly as I was early.
Lisa A.
5 out of 5
1/22/2025
Rodney and the staff provided great service! They were on schedule and very thorough. I am very satisfied working with this team of professionals.
Melanie B.
5 out of 5
1/21/2025
Great job Rodney. Very professional
Daniel K.
5 out of 5
1/19/2025
He did a good job
Connie S.
5 out of 5
1/18/2025
The staff was excellent
William H.
5 out of 5
1/18/2025
Very professional
Paul E.
5 out of 5
1/17/2025
Service performed to my satisfaction in a timely manner.
Jim M.
5 out of 5
1/17/2025
Excellent service!
Scott G.
4 out of 5
1/17/2025
It did take longer than expected for the service to be completed.
Keith D.
5 out of 5
1/16/2025
Very professional answered my questions to my satisfaction
Rodney L.
5 out of 5
1/16/2025
Great service as always, rodney always treats me like family
Denise P.
5 out of 5
1/16/2025
So glad I was taken care of right away with great courtesy and professionalism.
Virginia M.
5 out of 5
1/16/2025
Very good service
Jamie H.
4 out of 5
1/15/2025
We had my daughter at wvu car towed there for an electrical issue. They saw the car first thing in the morning and was repaired within the hour. So pleased with the service!

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