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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1448 reviews 61%
4 star 488 reviews 21%
3 star 72 reviews 3%
2 star 164 reviews 7%
1 star 197 reviews 8%
Review Us
Michael T.
4 out of 5
10/3/2023
Storm D with university Toyota went above and beyond to get me the car I was looking for. He was never gave up. He is an asset to your company and I want to make sure that it is noted.
Ahmad Z.
5 out of 5
10/3/2023
Good job guys
Jacob S.
5 out of 5
10/3/2023
Rodney is always great, professional, and prompt.
Sandra G.
5 out of 5
10/3/2023
Great customer service. Service performed timely. Thanks!
Karen H.
5 out of 5
10/3/2023
Rodney went above and beyond to help us with our situation we appreciate him and your whole team.
Brian C.
5 out of 5
10/3/2023
Efficient
Josh M.
3 out of 5
10/3/2023
Your prices on tires are ridiculously overpriced.
Charlotte W.
2 out of 5
10/3/2023
The texting system is very overwhelming while working. Videos sent have employees swearing and I don’t need to hear.
Ginger L.
5 out of 5
10/3/2023
Very fast and informative experience.
Vanessa J.
5 out of 5
9/30/2023
None
Joyce W.
1 out of 5
9/30/2023
The outcome was fine but there was confusion about my brake’s that was very upsetting to me. I was treated with respect but I still do not understand how the brake pads were different from ones Toyota used as they are the only one that has ever worked on my car.I however did get somewhat loud and did apologize because it just seemed odd when I had my tires rotated the last time I was told my brakes were fine and then yesterday said I needed new brakes??? It was resolved again with respect again I question why niw
Richard M.
5 out of 5
9/30/2023
Great service.
Bill W.
5 out of 5
9/29/2023
Rodney was very informative and patient with me the entire process of my repair. Very comfortable waiting area. Good experience!
Andrea M.
5 out of 5
9/29/2023
Thank you Channeled!
Richard C.
5 out of 5
9/29/2023
You did me a great favor by providing service even though I had no appointment. Thanks, Rodney.
Erika K.
5 out of 5
9/29/2023
I could not have imagined any better service. Rodney and University Toyota Service department is the best of the best! Awesome people!
Craig T.
4 out of 5
9/29/2023
Love the new system!
Wiley N.
5 out of 5
9/29/2023
Very good customer service representative
Penelopa B.
4 out of 5
9/29/2023
I didn’t get the problem fixed but sure you will
Michael W.
5 out of 5
9/28/2023
Thank you for taking in a 'walk-in' customer and handling his travel needs so quickly.

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