Shanelle is very good at her job. And the guys/gals in the garage do good work also
New to Toyota Love it. Purchased 2 in the last 6 months.
I waited much longer than usual for a simple service that was scheduled well ahead of time. I think they overbooked for what actually had time to do.
Thanks for getting my car in the same day that I called.
I’ll gladly do the survey. Thanks.
She was very kind, friendly and just pleasant! Thank you!
Shanelle was very good at her job. She was efficient, responsive, and thorough. Her pleasant personality makes her a joy to work with.
I ordered my tires and scheduled m appointment from the University Toyota website and received an emailed confirmation, but when I showed up I wasn’t in the system. Thankfully the tires had been ordered, but Service didn’t know about it. Thankfully they fit me in.
Really like the new text and digital communication. Everything is right at my fingertips. Thanks so much.
Was told I needed new rotors when I just had brand new ones put on in July. Won't be back I'll take it to Uniontown where I usually do.
Very informative and helpful with my first visit to the University Toyota! thanks Shanelle!
Programmed new fob quickly! Excellent customer service
It was nice of Rodney Lambert to make a follow up appointment after parts are ordered for a major repair.
Thank you.
God Bless! :)
RODNEY LAMBERT IS GREAT AT WHST HE DOES WITH THE CAR’nnnn THANK YOU RODNEY!!!!!!
Use of the app and the experience as a whole was seamless.
Kristin, who I worked with the most when calling in, was amazing as well!
Thank you for everything you do for me
Keep up the good work
Thank you
Shanelle Rainer was very knowledgeable and courteous. She went out of her way to ensure that our visit to the dealership was positive
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